Abstract

Nowadays, the current state of development of information and communication technology (ICT) connects individuals across time and space in one common environment, that is accessible for anyone, the virtual world. To collaborate with somebody or to participate in a team activity does not require a physical presence anymore. Virtual settings allow real-time communication and cooperation across any distance at any time with negligible delay. ICT allows formation of virtual teams where those accomplish various functions in work, education and private life. Compared to local teams of physically present individuals, the collaboration in virtual environments is more intensively influenced by significantly impacting factors and requires intensive motivation of the team members, extensive support by their team leader and appropriate technology. Among all the available ICT tools, not each ICT tool is equally suitable for each and every team activity. This paper aims to provide analysis of various ICT tools, to disclose their potential to contribute to team’s quality communication and to reduce drawbacks caused by impersonal environment. Our aim is to optimize the composition of the ICT supporting infrastructure in order to form successful and effective collaboration.

Highlights

  • In today’s Digital Era, digital environments allow real-time communication and collaboration across any distance

  • The groupware evolved into computer-based systems that support groups engaged in a common task and provides a multifaceted interface to a shared environment [[30]]-[[31]] in real time enabling team creation and functioning in times when the pace of information exchange is becoming a significant need for every company

  • A geographical distribution is not a must – virtual team can be built upon a local group applying teleworking

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Summary

Introduction

In today’s Digital Era, digital environments allow real-time communication and collaboration across any distance. The members of distributed teams can exchange their needed information in a timely manner and replace their physical "space of place" with the electronic "space of flows" [[4]] This technology-enhanced change leads to a wide application of virtual presence in diverse activities: work, education, government and personal life. The groupware evolved into computer-based systems that support groups engaged in a common task and provides a multifaceted interface to a shared environment [[30]]-[[31]] in real time enabling team creation and functioning in times when the pace of information exchange is becoming a significant need for every company. In Conclusions, we summarize our key results, evaluate our approach, and assign its future development

Virtual Team
Geographical Dispersion
ICT Infrastructure
Style of Communication
Motivation and Leadership
Virtual Collaboration and the SECI Model
Explicit and Tacit Knowledge
Transferring Knowledge
The SECI Model
Conclusions
Authors

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