Abstract

BackgroundThe double role of caregiver-employee (CE) defines those workers who simultaneously serve as an informal, unpaid care provider for sick, disabled, or elderly relatives, and it is a situation that is on the increase in most western countries. Providing informal caregiving can lead to detrimental effects on emotional well-being and several physical and psychological diseases (e.g., caregiver-burden). CEs can suffer double discomfort (at work and at home), but, first of all, they can be exposed to a high level of home-to-work conflict (HWI). In this study, we analyzed the CE phenomenon in a typical Italian public company, where the mean age of workers is particularly high.MethodsAn online questionnaire related to the perception of HWI, well-being, and discomfort at work (depression, emotional exhaustion, job engagement) in relation to the family load (none, parents with <12 children to care for, caregiver to other adults, or children and older adults to care for/old/children to care for employees) was answered by 1704 administrative workers.ResultsMore than 20% of our sample was included in the elder caregiver condition or in the double role or “sandwiched” condition with older adults and children to care for. The family load changed significantly between the different age groups: for workers aged between 55 and 64 years, the percentage was nearly 27%. CEs had higher levels of HWI and of personal and job discomfort and lower levels of engagement, when compared with non-CEs. Having “only” older adults to care for (the typical CE condition) was associated with having the most negative results.ConclusionThis study confirms and underlines the increasing number of CEs in western organizations and their higher levels of HWI, work disengagement, emotional exhaustion, and depression. As the general population and workforce experience increased “graying,” and many more workers become CEs out of necessity, stable caregiver-friendly workplace policies (CFWPs) should be developed.

Highlights

  • Aging of the population and, of the workforce, is related to new conflicts and needs for balance: the traditional work-to-family (WF) and family-to-work (FW) balance and/or conflict (Schilling, 2015; Allen and Martin, 2017) must be reconsidered in the view of different life span challenges and different intergenerational processes within families

  • Law facilities – for personal health problems or for family members – were promulgated 30 years ago to mainly face the challenges of severe disabilities and, more sporadically, for eldercare

  • This became the main tool for CEs wanting to obtain more flexibility at work

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Summary

Introduction

Aging of the population and, of the workforce, is related to new conflicts and needs for balance: the traditional work-to-family (WF) and family-to-work (FW) balance and/or conflict (Schilling, 2015; Allen and Martin, 2017) must be reconsidered in the view of different life span challenges and different intergenerational processes within families. Scholars have reported that informal caregiving can lead to positive impacts on well-being, entailing benefits derived from reciprocity and responsibility, such as satisfaction and meaningfulness (Mortensen et al, 2017; Dich et al, 2019) It is not the caregiving, but other factors, like the kind of illness and the life stage of the family and of the single caregiver, that can lead to the burden condition (Converso, 2015; Bosco, 2018). The double role of caregiver-employee (CE) defines those workers who simultaneously serve as an informal, unpaid care provider for sick, disabled, or elderly relatives, and it is a situation that is on the increase in most western countries. We analyzed the CE phenomenon in a typical Italian public company, where the mean age of workers is high

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