Abstract

This study investigates the moderating role of environmental uncertainty perception on the relationship between flexibility and sustainability of HR. A data from 266 mangers in Jordanian banks were collected using a valid questionnaire. Confirmatory factor analysis was used to ensure fitness of the measurement model to the environment of banks in Jordan. Proposed model, hypotheses and moderator effect were then tested using structural equations modelling. Results revealed a significant impact of HR flexibility on HR sustainability. The moderator negatively affects the relationship between functional flexibility and HR sustainability, and positively for behavioural flexibility. Results did not support the impact of skill flexibility on HR sustainability, nor did they support the impact of the moderator on that relationship. The study recommends that Jordanian banks can use the developed measurement scale to identify the functional, behavioural and skill aspects of HR. As well as important aspects of HR sustainability and uncertainties.

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