Human-centricity in the design of production planning and control systems: A first approach towards Industry 5.0

Abstract

Planners are supported in the fulfilment of their tasks by so-called PPC systems. Among other things, planners are dissatisfied with the way PPC systems present information and results. As a result, there is a risk that the number of errors due to misinterpretations will increase. These are primarily caused by Cognitive Biases. Even increasing automation will not change this, since according to experts, humans will remain central, especially in decision-making. The European Union points out that Industry 4.0 focuses more on technical feasibility and implementation and less on human needs. In response, it proposes the human-centered approach of Industry 5.0. Here, the human being should move to the center of the process. In this regard, there is still little research activity in the field of PPC and in the context of Cognitive Biases. Therefore, we want to take a first step towards the human-centered approach with this work. To this end, we conduct a systematic literature review and develop a questionnaire to determine the human-centered maturity level. The results will then be compared with already researched Cognitive Biases.