Abstract

The article analyzes the work of personnel departments in international companies. It is noted that the human resources department in the 21st century reached the international level, although even at the end of the 20th century it was mostly local and local in nature. The reason for this was globalization.
 The Human Resources (HR) department has evolved from a mere administrative function to a more professional, consultative and strategic partner. Previously, HR was primarily responsible for managing employee records, benefits and payroll functions, as well as other operational tasks. Today, the primary responsibility of the HR department is to ensure that employees are motivated and committed to their work and responsibilities, as well as committed to the vision, mission and goals of their organization. And this role is becoming more difficult for HR in multinational corporations (hereinafter TNCs). TNCs have a positive qualitative impact on wages and working conditions, the formation of new skills and knowledge in host countries.
 The company that became the subject of our work also belongs to the definition of TNC. The human resource function plays an important strategic role in the success of the organization and its further growth. Kuehne+Nagel is an international forwarding company that is a world leader in the logistics services market and occupies the first places in sea logistics, air logistics, contract logistics, international road logistics and rail logistics. Using her example, in this article we will examine the development of HR activity in the company, analyze its weaknesses and strengths, and provide recommendations for further improvement of the company's work.

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