Abstract
The COVID-19 pandemic forced sociotechnical systems (STS) to highly integrate remote work. Large-scale analyses show that the positivity of tweets about work from home decreased until COVID-19 was declared a pandemic by the WHO and re-increased in the weeks that followed. Nevertheless, it is unclear if this reaction is due to personal and organizational developments or if it mirrors the realignment of entire STS. The present study uses Q methodology to identify differences in how STS realign to the externally enforced integration of remote work. Only STS that reach a state of high alignment to remote work conditions by successfully shifting communication and procedures to digital spheres can be considered resilient. The results show that employees describe their personal experiences with remote work as more positive the higher their level of sociotechnical realignment. Furthermore, personal digital resilience is correlated to successful STS realignment as well. The results confirm the importance of realigning not only the technical and social components of STS but above all their sociotechnical interaction. Negative sentiments relate in particular to the low realization of humanistic objectives in STS.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
