Abstract
Before the COVID-19 pandemic, most software companies operated in office settings. Lockdowns imposed during the pandemic forced them to work from home. There are speculations around what a post-pandemic work setting may look like. In this study, we investigated how software companies in New Zealand are currently operating, as they are one of the few countries that have managed to lift nearly all restrictions. Based on data collected from software professionals from 13 different companies, we compared their work settings before, during, and after the lockdown. We found that most companies adopted a hybrid work setting combining work from home and office. We present challenges they faced in this way of working as well as practical recommendations to overcome these challenges, while ensuring productivity and employee satisfaction. The rest of the world can learn from their journey to make a hybrid setting work as their own COVID-19 restrictions are eased.
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