Abstract

BackgroundLay health workers (LHWs) are utilised as a channel of delivery in many health interventions. While they have no formal professional training related to their role, they utilise their connections with the target group or community in order to reach individuals who would not normally readily engage with health services. Lay health worker programmes are often based on psychological theories of behaviour change that point to ‘tailoring to individuals’ needs or characteristics’ as key to success. Although lay health workers have been shown to be effective in many contexts, there is, as yet, little clarity when it comes to how LHWs assess individuals’ needs in order to tailor their interventions. This study aims to develop a better understanding of the effective implementation of tailoring in lay health worker interventions by appraising evidence and synthesising studies that report evaluations of tailored interventions.MethodHealth and psychology electronic databases (EMBASE, CINAHL, MEDLINE and PsycINFO) will be searched. Reference lists of included studies will also be searched. For articles that are deemed to be potentially relevant, we will employ a ‘cluster searching’ technique in order to identify all published papers related to a relevant intervention. Cluster searching will be undertaken in an effort to maximise the breadth and depth of description of the intervention. Quantitative studies will be assessed using the Quality Assessment Tool for Quantitative Studies, developed by the Effective Public Health Practice Project, ON, Canada. Qualitative studies will be assessed using the Critical Appraisal Skills Programme (CASP) checklist for qualitative research. Sythesising the data will enable the development of a taxonomy of strategies for the criteria used for individual assessment of recipients’ needs and the ways in which messages or actions are tailored to these individual criteria by LHWs.DiscussionThis systematic review focuses specifically on how health promotion and support is individually tailored in effective programmes by LHWs. This study will be of value to those involved in the design and implementation of interventions that utilise a LHW.Systematic review registrationPROSPERO CRD42015030071Electronic supplementary materialThe online version of this article (doi:10.1186/s13643-016-0271-z) contains supplementary material, which is available to authorized users.

Highlights

  • Lay health workers (LHWs) are utilised as a channel of delivery in many health interventions

  • This systematic review focuses on how health promotion and support is individually tailored in effective programmes by LHWs

  • This study will be of value to those involved in the design and implementation of interventions that utilise a LHW

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Summary

Introduction

Lay health workers (LHWs) are utilised as a channel of delivery in many health interventions While they have no formal professional training related to their role, they utilise their connections with the target group or community in order to reach individuals who would not normally readily engage with health services. LHWs may be recruited for a supportive role, within a health context, their aim is usually to bring about some form of health behaviour change or change in health outcome. LHWs are usually recruited because they are immersed in, or familiar with, the target community or group; they are in an optimal position to identify individuals who would benefit. LHWs are, well-placed to provide individually tailored support and facilitate engagement with services [6]

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