Abstract
Although a plethora of studies demonstrate that information technology (IT) has a positive influence on integration, collaboration and coordination side of green supply chain management, our knowledge about the influence of IT resources on governance side remains limited, especially the relational and contractual governance, two of the fundamental governances in green supply chain management. Based on the transaction and agency cost perspective and literature of information systems and B2B governance, this study investigates how IT resources affect the effects of relational and contractual governance. The results show that IT resources could improve the relational governance (i.e., joint-actions) and contractual governance (explicit and contingent contract clauses designing), and thus, effectively mitigate partner’s opportunism. Finally, the theoretical contribution and implications for managers are also given in the end.
Highlights
Information Technology (IT hereafter) is an increasingly important factor in improving the efficiency of green supply chain management and reducing the expenditures on time, fuel and other natural resources
Based on transaction and agency cost perspective, literature of information systems, and B2B governance, this study investigates how information technology (IT) resources influence the two governances and partner’s opportunism in green supply chain
I found that the IT resources, including IT hardware and IT software and IT personnel, are able to improve the relational and contractual governance in the supply chain management, and to mitigate partner’s opportunism
Summary
Information Technology (IT hereafter) is an increasingly important factor in improving the efficiency of green supply chain management and reducing the expenditures on time, fuel and other natural resources. Computers and servers could automatically process, store and analyze data and information related to the operation status of the supply chain. In the past, such data and information have to be collected and managed manually. E.g., Sametime, Dingtalk, could improve the efficiency and effectiveness of communication and coordination between supply chain partners. Wal-Mart and its suppliers would efficiently and effectively track the state of order, packing, inventory, and payment
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