How Americans and Saudis Make Requests: A Politeness Theory Analysis

Abstract

This study elucidates how speakers of different cultures, namely, Saudi Arabia and United States employ the speech act of requesting, drawing upon various politeness features. It conducted a qualitative analysis to offer explanations for different strategies of requests used by both groups and how they employ politeness features. The present study also conducted small statistics (frequencies and percentages) to explore the most and least common strategies that were used by participants in this study. The sample of this study included 20 Saudis and 20 Americans who were students at Southern Illinois University. The findings revealed that while Saudi participants used more direct strategies than their American counterparts, these direct strategies were characterized as positive politeness. That is, Saudi participants relied on directness feature to minimize the social distance with the addressee. However, American students were more formal than their Saudi counterparts, suggesting that they were less direct when they made requests. But this type of directness is negative as it doesn’t aim at removing social borders between interlocutors. This study indicates that Saudis tend to be more informal (and hence less indirect) than Americans when they make requests. The present study demonstrates that culture is a key social factor to determine how this speech act is employed by speakers of different cultures. It can thus be argued that directness has social implications as it plays an important role in eliminating social borders and minimizing social distance between the interlocutors.