Healthcare Professionals’ Job Satisfaction at Primary Healthcare Centers in The Eastern Province of Saudi Arabia

Abstract

Introduction: A lack of job satisfaction is identified as a primary factor contributing to high staff turnover among healthcare professionals. Objective: To assess the extent of job satisfaction among healthcare professionals in the Eastern region of Saudi Arabia.Methods: The study employed a quantitative, descriptive, cross-sectional research approach. Convenience sampling was employed to select a sample of 300 healthcare professionals from primary healthcare centers in the Eastern region of Saudi Arabia. A digital survey, including a sociodemographic data sheet and a job satisfaction questionnaire, was distributed to healthcare personnel through various social media channels. The study adhered to all ethical protocols in scientific research, and data analysis was conducted using descriptive statistics with the SPSS V 26.0 program.Results: Regarding job satisfaction, 39% of respondents reported a high level of contentment with their work environment, while only 6% indicated a strong sense of dissatisfaction. Notably, the categories of "employees' experience" and "benefits offered by the organization" garnered the greatest mean score and the highest satisfaction levels, with a significant 40% expressing great satisfaction. However, the aspect that received the lowest satisfaction mean score among participants was "workplace flexibility," with only 36% expressing high levels of satisfaction concerning this point. The average score for job satisfaction was 7.32±2.9, indicating a moderate to high degree of satisfaction among professionals.Conclusions: Primary healthcare workers experienced moderate to high levels of job satisfaction. The findings emphasize the importance of implementing a flexible work structure to enhance job satisfaction within the healthcare industry