Abstract
PurposeThis paper aims to focus on the use of a formal student volunteer program to offset budgetary shortfalls as well as provide opportunities for student learning.Design/methodology/approachThe paper builds the case by citing findings from case studies in the field.FindingsThis paper concludes that a formal strategic program along with identified learning outcomes for the student volunteers will be of benefit to both parties.Originality/valueThe paper is the foundation for the development of the author's own formal program.
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