Abstract
The COVID-19 disaster has brought various negative effects on human activities, including the tourism sector. However, only a few studies have conducted to the development and governance of tourism by the stakeholders during the COVID-19 pandemic. The purpose of this study is to explain the governance of sustainable tourism during the COVID-19 outbreak. The research was conducted in Bintan Regency, Kepulauan Riau, by using a qualitative approach. The data were collected using an interview with several tourism stakeholders, involving business actors, resort owners, government, and village officials. The results suggest that the governing process of tourism in Bintan focused on formal policy and implementation. The government and business actors become crucial actors in helping the sustainability of tourism during the COVID-19 pandemic. The study can be used as a valuable recommendation to the government in managing tourism in the era of COVID-19.
Highlights
Bintan Regency has very strategic tourism potential, since it has direct borders with neighboring countries, that is, Singapore and Malaysia
This study aims to analyze sustainable tourism policies during the COVID-19 pandemic
Tourism governance aims to take strategic actions for the public interest in general so that during the COVID-19 pandemic it can be well controlled, this aims to ensure that every stakeholder can carry out their duties for tourism in Bintan Regency adjusts to new adaptations
Summary
Bintan Regency has very strategic tourism potential, since it has direct borders with neighboring countries, that is, Singapore and Malaysia. Based on data from the Central Statistics Agency (BPS) of Bintan Regency, the increase in the number of tourists in 2016 was 305,404 people, in 2017 was 368,592 people and in 2019 was 522,399 people [1]. An understanding of sustainable tourism policy that depends on institutional sustainability is essential. In the sustainable development process, the completion of the basics of sustainable governance is always missed it is to ensure equity in the tourism development policy process[2]. Not much known about the types of governance processes and instruments that can effectively synergize economic, ecological, and social interests in the tourism sector [3]. Sustainable tourism is an interconnected concept involving all sectors, including economic, social, cultural and political [4]
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