Abstract
Abstract Social networking sites (SNS) became an indispensable part of people’s everyday life, but also a powerful tool of communication during urgent situations, such as during natural disasters. This is evidenced by a large number of research papers showing the use of SNS in difficult circumstances. Some of the ways of using are the dissemination of information about missing persons, warning on further possible consequences, safety checks during natural disasters, communication about places where the population can find help or a safe refuge. At the same time, SNS could increase awareness among the population about natural hazards. Unfortunately, most parts of the world have at least once been hit by a major natural disaster. People who manage such events have a big task in front of them, as they need to exploit the potential of SNS, but also to reduce the negative side, such as spreading inaccurate information in difficult moments. The paper presents ways of using SNS, and the positive and negative effects of these, before, during and after natural disasters.
Highlights
A large number of natural disasters have been recorded in the last few years and it is predicted that this number will grow [1]
In order to use all the ways that can help during natural disasters, it is necessary to present past practices and future steps of using social networking sites (SNS) during natural catastrophes
It is believed that social networking sites such as Twitter and Facebook play very important role during natural disasters
Summary
A large number of natural disasters have been recorded in the last few years and it is predicted that this number will grow [1]. In order to use all the ways that can help during natural disasters, it is necessary to present past practices and future steps of using social networking sites (SNS) during natural catastrophes. This implies an organised ways of influencing Internet users and non-Internet users to understand the role of SNS during disastrous moments. Moreno [9] believes that social networking sites are very accessible, free and can provide a large amount of information He suggests maximum use of SNS for crisis management, especially for local communities that do not have a high budget, and with the help of Internet users. It should be noted that, at the current spectrum of media consumption, SNS should not be taken as the only means of informing or providing assistance and support during natural disasters, but as one of main pillars in conjunction to traditional media
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