Abstract
The intent of this literature review is to examine existing research on functional characteristics and limitations of individuals engaged in tasks associated with grocery retail checkout. The resulting data will be used to generate performance criteria to guide the development of grocery retail checkstands and facilitate comparisons between highly varied populations. Target populations for this study are wheelchair users, standing users, elderly individuals and women who are pregnant. Comparing the characteristics of these individuals can contribute to understanding of key user requirements for this and related tasks in addition to providing a context for future research in the area of retail workstation optimization through the application of universal design principles.
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