From Zoo Goals to Visitor Experience: Family Conversations at a Chilean Zoo
This study analyzed family conversations at Buin Zoo in Chile to assess how conservation, education, and entertainment goals are reflected in real-time interactions. Entertainment dominated, while educational and conservation talks were less frequent, with ethical discussions occurring in half of the families, highlighting nuanced visitor engagement beyond surveys.
ABSTRACT Modern zoos have multiple goals, such as conservation, education, and entertainment, which can resonate with visitors’ experiences. Our study aimed to understand how these goals are reflected in families’ real-time conversations at Buin Zoo in Chile. Ten families, each consisting of at least one adult and one child (aged between 6 and 10 years) participated in the study. They visited Buin Zoo and recorded their visit using a point-of-view chested mounted camera. The videos were transcribed and analyzed qualitatively in three pre-established categories: entertainment, conservation, and education. An additional category emerged during the analysis: ethical questions and negative judgments. Entertainment talk occurred in all families and dominated interaction. Educational conversations, although less frequent, also appeared in all ten families, arising via three channels: staff mediation, exhibit signage, and parental scaffolding. Explicit conservation talk was rare (two families). Ethical questions or negative judgments about zoos were discussed in half of the participating families. Our analysis shows that the goals of zoos were reflected unevenly in family conversations, revealing visitor nuances that surveys or interviews alone cannot capture. Based on these results, we discuss practical implications for exhibit design and interpretation to amplify education and conservation goals while maintaining entertainment.
- Front Matter
14
- 10.1016/j.chest.2020.05.539
- May 27, 2020
- Chest
What Counts as “Good” Clinical Communication in the Coronavirus Disease 2019 Era and Beyond?: Ditching Checklists for Juggling Communication Goals
- Research Article
55
- 10.1017/s0376892911000397
- Aug 1, 2011
- Environmental Conservation
SUMMARYInternationally, there is political impetus towards providing incentive mechanisms, such as payments for ecosystem services (PES), that motivate land users to conserve that which benefits wider society by creating an exchange value for conservation services. PES may incorporate a number of conservation goals other than just maximizing the area under a certain land use, so as to optimize multiple benefits from environmental conservation. Environmental additionality (conservation services generated relative to no intervention) and social equity aspects (here an equitable distribution of conservation funds) of PES depend on the conservation goals underlying the cost-effective targeting of conservation payments, which remains to be adequately explored in the PES literature. This paper attempts to evaluate whether multiple conservation goals can be optimized, in addition to social equity, when paying for the on-farm conservation of neglected crop varieties (landraces), so as to generate agrobiodiversity conservation services. Case studies based on a conservation auction in the Bolivian and Peruvian Andes (through which community-based groups identified the conservation area and the number of farmers taking part in conservation, as well as the payment required), identified significant cost-effectiveness tradeoffs between alternative agrobiodiversity conservation goals. There appears to be a non-complementary relationship between maximizing conservation area under specific landraces (a proxy for genetic diversity maintenance) and the number of farmers conserving such landraces (a proxy for agricultural knowledge and cultural traditions maintenance). Neither of the two are closely connected with maximizing the number of targeted farming communities (a proxy for informal seed exchange networks and hence geneflow maintenance). Optimizing cost-effectiveness with regard to conservation area or number of farmers would also be associated with a highly unequal distribution of payments. Multi-criteria targeting approaches can reach compromise solutions, but frameworks for these are still to be established and scientifically informed about the underlying link between alternative conservation goals and conservation service provision.
- Research Article
29
- 10.1177/0164027512446942
- May 16, 2012
- Research on Aging
Previous research on end-of-life communication in families has largely considered whether family members have talked about end-of-life healthcare (quantity of talk) but not whether certain characteristics of that discourse matter (quality of talk). In the current study, the authors adopted a multiple goals theoretical perspective to examine discursive features that individuals use to manage goal dilemmas in family conversations about end-of-life health choices. Discourse analysis of end-of-life conversations between 121 older adults and their adult children showed that participants attended to relevant task, identity, and relational goals in ways that affirmed or threatened these goals, and the ways in which certain goals were accomplished had implications for how (and whether) other goals were pursued. Findings suggest that end-of-life talk in families is most effective when family members are able to address the task of discussing end-of-life decisions while also attending to the relevant identity and relational implications of such conversations.
- Research Article
44
- 10.1080/02640410500131886
- Mar 1, 2006
- Journal of Sports Sciences
In this paper, I present data from two studies that sought to examine multiple achievement goals in the context of children's physical education (PE). Study 1 examined the links that multiple-goal profiles (i.e. mastery/performance-approach/performance-avoidance goals) for PE had with self-determined motivation, affective patterns and levels of extracurricular sporting activity in a sample of 193 Year 7 pupils. Results suggested that children endorsing high mastery/high performance-approach/high performance-avoidance, high mastery/high performance-approach/low performance-avoidance, or high mastery/ low performance-approach/low performance-avoidance profiles typically exhibited the most adaptive motivational responses. In contrast, children endorsing a low mastery/high performance-approach/high performance-avoidance profile typically experienced more maladaptive motivational outcomes. Study 2 examined the development of multiple achievement goals over two terms of PE in conjunction with retrospective perceptions of the motivational climate in the sample. The results of analysis of variance suggested that children exposed to a consistent high mastery/low performance climate experienced decreased performance-avoidance goals and maintained high levels of mastery goals for PE. In contrast, children exposed to a consistent low mastery/high performance climate experienced increased performance-avoidance goals and decreased mastery goals for PE.
- Research Article
88
- 10.1509/jmr.10.0250
- Dec 1, 2011
- Journal of Marketing Research
This article examines the effect of the number of goals on consumers’ savings behavior. Drawing from research on implementation intention, the authors show that under certain conditions, presenting a single savings goal leads to greater savings intention and actual savings than presenting multiple savings goals. Multiple goals typically evoke trade-offs among competing goals and thus increase the likelihood that people will remain in a deliberative mind-set and defer actions. In contrast, the authors propose and demonstrate that a single goal evokes a stronger implementation intention, which in turn has a greater effect on behavior change. They also show that the advantage of a single goal over multiple goals on saving is attenuated when saving is easier to implement or when the multiple savings goals are integrated rather than competing among themselves. Theoretical and practical implications are discussed.
- Research Article
1
- 10.1111/btp.13085
- Mar 9, 2022
- Biotropica
We provide our five visions and contributions that the young tropical restoration science community can make for an impactful and beneficial UN Decade on Ecosystem Restoration.
- Research Article
6
- 10.1007/s10677-023-10399-9
- Jun 5, 2023
- Ethical Theory and Moral Practice
Although initially plausible, the view that moral education should aim at the transmission of moral knowledge has been subject to severe criticism. In this context, one particularly prominent line of argumentation rests on the empirical observation that moral questions are subject to widespread and robust disagreement. In this paper, I would like to discuss the implications of moral disagreement for the goals of moral education in more detail. I will start by laying out the empirical and philosophical assumptions behind the idea that widespread and robust moral disagreement undermines the prospects of transmitting moral knowledge in educational settings. Having thus provided a specific interpretation of the epistemic dynamics behind this so-called ‘challenge of disagreement’, I will proceed by discussing its didactical implications. More specifically, I will defend two claims: first, I will argue that the challenge of disagreement is not an effective challenge, because it undermines the possibility of knowledge transfer only with respect to a limited set of moral propositions. Second, I will argue that the challenge of disagreement is not a specific challenge, because the epistemically destructive effects of moral disagreement also pose a challenge for other prominent accounts of moral education that were originally proposed as promising alternatives to knowledge transmission accounts. If convincing, my arguments show that knowledge transmission accounts of moral education are in a much better position than is usually expected to incorporate the fact that moral questions are notoriously controversial.
- Research Article
12
- 10.1016/0149-7189(90)90058-5
- Jan 1, 1990
- Evaluation and Program Planning
Bridging theory and practice in policy/program evaluation
- Research Article
5
- 10.3390/su12177102
- Aug 31, 2020
- Sustainability
Although improving energy efficiency has many benefits, including not only reducing pollution and climate change but also enhancing productivity and competitiveness, many firms still do not adopt energy efficiency innovation. In this study, we suggest inadequate attention allocation as a barrier to energy efficiency innovation, making firms fall into the intention-achievement gap when they simultaneously pursue multiple innovation-related goals. Due to limits in attention resources, competing innovation goals are likely to divert the firms’ focus of attention away from energy efficiency innovation, making them fail to achieve as much as they had initially intended. In addition, we argue that organizational innovation and government dependence will mitigate the attention dispersion effect of multiple goals by enhancing attention capacity and redirecting attention focus, respectively. We empirically examined our hypotheses in the context of Korean manufacturing industries between 2011 and 2013, using the Korean Innovation Survey 2014 data, and found supports for all hypotheses. In particular, we found that even a small increase in the diversity of innovation goals leads to a substantial likelihood of the intention-achievement gap and that organizational innovation and government dependence help to close the gap, but to a limited extent. Finally, theoretical contributions and practical implications are discussed.
- Research Article
55
- 10.1080/03637751.2014.925568
- Jun 23, 2014
- Communication Monographs
Most extant research on end-of-life communication in families has been based on the assumption that more communication is better communication. We used a multiple goals theoretical perspective to demonstrate that the quality of communication about end-of-life decisions matters. Members of 121 older parent/adult child dyads (N = 242) engaged in an elicited conversation about end-of-life health choices and reported their assessments of the conversation. Using multilevel linear modeling, we found that outside ratings of a person's communication quality (i.e., attention to task, identity, and relational goals) as well as outside ratings of the partner's communication quality were positively associated with the person's reported conversational satisfaction and hopefulness and negatively associated with the person's hurt feelings and relational distancing.
- Research Article
- 10.32782/infrastruct84-33
- Jan 1, 2025
- Market Infrastructure
This article explores the evolving role of modern zoos in shaping and developing the global tourism market. It analyzes contemporary trends in zoo operations, which are increasingly transforming from traditional entertainment venues into multidisciplinary centers focused on education, scientific research, and conservation activities. Modern zoos no longer serve solely as recreational attractions; instead, they are actively involved in environmental awareness campaigns and biodiversity preservation programs. This transformation reflects a broader shift toward sustainability and ethical animal care, in line with global environmental goals. Special attention is paid to the contribution of zoos to the protection of biodiversity and the promotion of ecotourism, as well as their influence on increasing public awareness regarding the importance of wildlife conservation. Through educational exhibits, research collaborations, and public outreach programs, zoos are engaging with communities in new and impactful ways. The article presents successful case studies of how zoos have been integrated into the tourism industry, emphasizing innovative approaches to animal care, such as habitat replication, enrichment techniques, and the creation of immersive, themed environments that enhance the visitor experience. These approaches not only improve animal welfare but also foster deeper emotional and educational connections between visitors and wildlife. Furthermore, the economic impact of zoos on local communities is examined, including job creation, tourism revenue, and partnerships with local businesses. Zoos have the potential to act as key tourism hubs, drawing both domestic and international visitors, which contributes to regional development and cultural exchange. The ethical aspects of keeping animals in captivity are also discussed, with an emphasis on how modern zoos are striving to balance animal welfare concerns with educational and conservation objectives. In the context of global sustainable development, zoos are positioned not only as institutions of leisure but as essential players in fostering environmental responsibility and global biodiversity stewardship.
- Research Article
16
- 10.1017/s0265052521000315
- Jan 1, 2021
- Social Philosophy and Policy
This essay uses a specific example—proposals to exclude sugary drinks from the Supplemental Nutrition Assistance Program (SNAP)—to explore some features of the contemporary U.S. administrative state. Dating back to the Wilsonian origins of the U.S. administrative state there has been uncertainty about whether we can and should separate politics and administration. On the traditional view, the agencies are to be kept separate from politics—technocratic and value-neutral—although they are indirectly accountable to the president and Congress. The SNAP exclusions example shows, however, that agencies often must make complex and controversial decisions on their own, decisions that go beyond value-neutral technocratic administration. When authorizing legislation has multiple goals, as we’ll argue is the case in the SNAP example, an agency will have to choose between conflicting statutory mandates. Moreover, as the SNAP example shows, agencies often face complex normative questions of ethics and justice that go beyond the question of how to balance competing aims. The appropriate response to the SNAP exclusions example is not to keep politics out of administrative decision-making, but to develop procedures that allow ethical and political questions to be addressed in agency policy-making, consistent with overarching commitments to fairness and democracy.
- Research Article
73
- 10.2307/3124614
- Jan 1, 1994
- Journal of the Early Republic
American schools are in a state of crisis. At the root of our current perplexity, beneath the difficulties with funding, social problems, and low test scores, festers a serious uncertainty as to what the focus and goals of education should be. We are increasingly haunted by the suspicion that our educational theories and institutions have lost sight of the need to perpetuate a core of moral and civic knowledge that is essential for any citizen's education, and indeed for any individual's happiness. Mining the Founders' rich reflections on education, the Pangles suggest, can help us recover a clearer sense of perspective and purpose. With a commanding knowledge of the history of political philosophy, the authors illustrate how the Founders both drew upon and transformed the ideas of earlier philosophers of education such as Plato, Xenophon, Milton, Bacon, and Locke. They trace the emergence of a new American ideal of public education that puts civic instruction at its core to sustain a high quality of leadership and public discourse while producing resourceful, self-reliant members of a uniquely fluid society. The Pangles also explore the wisdom and the weaknesses inherent in Jefferson's attempt to create a comprehensive system of schooling that would educate parents and children and offer unprecedented freedom of choice to university students. An original closing section examines the Founders' ideas for bringing all aspects of society to bear on education. It also shows how Washington, Jefferson, and Franklin presented their own lives as models for the education of others and analyzes the subtle, provocative moral philosophy implicit in the self-depiction of each. The Learning of Liberty is historical and scholarly yet relentlessly practical, seeking from the Founders useful insights into the human soul and the character of good education. Even if the Founders do not provide us with ready-made solutions to many of our problems, the Pangles suggest, a study of their writings can give us a more realistic perspective, by teaching that our bewilderment is in some measure an outgrowth of unresolved tensions embedded in the Founders' own conceptions of republicanism, religion, education, and human nature. Description Lorraine Smith Pangle is professor of government and Co-Director of the Thomas Jefferson Center for the Study of Core Texts and Ideas at the University of Texas at Austin. She is the author or coauthor of four books, including Virtue Is Knowledge: The Moral Foundations of Socratic Political Philosophy. Thomas L. Pangle holds the Joe R. Long Endowed Chair in Democratic Studies in the Department of Government at the University of Texas at Austin. He is the author, coauthor, or editor of more than a dozen books, including Justice Among Nations: On the Moral Basis of Power and Peace. With a New Preface by the Authors. This Kansas Open Books title is funded by a grant from the National Endowment for the Humanities and the Andrew W. Mellon Foundation Humanities Open Book Program.
- Research Article
59
- 10.26451/abc.08.04.13.2021
- Nov 1, 2021
- Animal Behavior and Cognition
Animal-Visitor Interactions (AVIs) have become commonplace in zoological institutions and facilities globally. However, most AVI research focuses on the effects of visitors on the welfare of animals, with considerably fewer studies examining the visitor experience itself. Furthermore, robust evaluations of the efficacy of zoo education programs and engagements for increasing visitor awareness of conservation issues, and for fostering long-term pro-conservation behavior changes in them, are under-researched. This paper reviews the current literature that pertains to the effects of zoo visitation and AVIs on visitor perceptions, beliefs, and attitudes. We briefly note some of the known effects that zoo visitors have on zoo animals, then explore the effects that factors such as enclosure design, animal visibility and behaviors, and AVIs can have on visitors’ overall experience whilst attending the zoo. We suggest that future research needs to more closely examine the relationships and interactions between zoo visitors and zoo animals; why some zoo visitors over others repeat visitation; what the differences in beliefs and attitudes may be between “zoo visitors” and “non-zoo visitors” (i.e., other general public); and to make a concerted effort to understand: (1) what visitors do after they leave the zoo, and (2) whether visitors adopt long-term pro-conservation behaviors into their daily lives. We further suggest that future research needs to start investigating indirect measures related to the visitor experience, such as: (a) individual conservation support outside of the zoo; (b) internet activity; (c) changes in sustainable purchasing practices related to knowledge gains; (d) financial investment in sustainable or ethical companies after knowledge gains; (e) and the longitudinal effects of zoo visits.
- Research Article
4
- 10.1179/2050854914y.0000000029
- Feb 1, 2015
- The Linacre Quarterly
Recent discussions of embryo adoption have sought to make sense of the teaching of the Congregation for the Doctrine of the Faith (CDF) document Dignitas personae which appeared to provide a negative judgment on such a practice. This article aims to provide a personalist account of the process of fertilization and implantation that might serve as the basis for the negative judgment of the CDF document. In doing so, it relies upon the idea that a person, including an embryo, is not to be considered in isolation, but always in relation to God and to others. This approach extends the substantialist conceptualizations commonly employed in discussions of this issue. More generally, the article seeks to highlight the value of a personalist re-framing for an understanding of the moral questions surrounding the beginning of life. Lay summary: This article seeks to make sense of what appears to be a clear-cut rejection, set out in the Congregation for the Doctrine of the Faith (CDF) document Dignitas personae, of the proposal for women to "adopt" surplus frozen embryos. It draws upon more recently developed modes of philosophical/theological reasoning to argue that, in human procreation, both fertilization and implantation represent constitutive dimensions of divine creative activity and so must be protected from manipulative technological intervention. Since embryo adoption requires this kind of technology, it makes sense for the Church document not to approve it.