Abstract

This paper aims to disseminate an experiential report of a program conducted for Mitsubishi Pet Film Indonesia (MFI) to change the organization. The company asked us to develop both blueprint report and visual guidance report and disseminate it through nine workshops conducted to Change Agent (CA). We as consultant work together with the company to determine Change Agent, through Focus Group Discussion within 70 employees chosen by the company, then selected 25 out of 70 who then become the Change Agent. We implement John P. Kotter, known as Kotter’s 8 Step Change Model during the process, both us and the company realize that although change process has been made, it would not place any effect until a post Majeure event. By one event, when there was a fire in one of the company’s installation, Change Agents were trained to implement change as the company hoped it.

Highlights

  • The urgency of change is really important these days

  • This paper aims to disseminate an experiential report of a program conducted for Mitsubishi Pet Film Indonesia (MFI) to change the organization

  • Methods that has been conducted use multi approach, 1) survey, conducted two times, where first was to find Change Agent (CA) candidates using several aspects conducted by internal management, the second to get an insight to CA candidates on their readiness for change perceptions and conducted by Binus Creates during FGD, 2) FGD, conducted after finish with first survey process to all of CA candidate, 3) Activity based workshops, was when

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Summary

INTRODUCTION

The urgency of change is really important these days. As any organization face turbulence in competition, traditional ways of doing business needs more than just a change, it need a radical way of thinking from their support. Supports are from the system practice by the organization and from both employers and employee, third party and stakeholders have their rights to understand the necessity for change, and this would be considered as a supporting system. By the end of 2017, Mitsubishi Pet Film Indonesia (MFI) realize that they need to change their business. MFI invited us, as part of Binus Creates to help them on how to get the “change, and we learn from them on how to understand that change is something that is unique, and it may be useful to understand how Kotter’s idea of Change Steps really can be implemented

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