Abstract
This article examines the British involvement in the reorganisation of the Ottoman Empire's customs service. The study focuses particularly on the role of Sir Richard Crawford, who was appointed as a consultant to the Ottoman customs administration in 1909. In doing so, the article sheds fresh light on the position of European advisers as well as on British commercial diplomacy in the Ottoman Empire during the years preceding the First World War. This topic warrants further historical research as previous studies have not considered Crawford's position and the progress of the customs reform in detail. He introduced some important reforms, but proved unable to solve the complex question over the porterage service or to increase customs revenue as much as had been anticipated. War and revolution as well as the consequent disruption of trade; the vast geographical scope of the Ottoman Empire; and opposition from local and international stakeholders to his reforms explain to some extent why Crawford was unable to modernise the customs service as effectively as had been planned. In addition, Crawford's professional background and his personal characteristics were in some ways incompatible with the requirements of the demanding diplomatic world of Constantinople.
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