Abstract

PurposeToday's requirements concerning successful learning support comprise a variety of application scenarios. Therefore, the development of supporting software preferably aims at modular design. This article discusses requirements regarding flexibility of e‐learning systems and presents important principles, which should be met by successful systems. The purpose of this paper is to achieve a highly flexible system as follows: first of all, the system itself should be capable of easily being integrated into other systems. Second, the approach should allow easy integration of new components, respectively, existing resources without the need to adapt the whole system.Design/methodology/approachGuided by the results of previous projects and by various experiences in online education the importance of modular structures of an effective architecture as well as for the system usage were discovered. Accordingly, existing e‐learning systems were examined and some deficiency regarding support of synchronous learning activities were found.FindingsThe architecture of the Meeting Room Platform (MRP) is introduced as an example implementation of synchronous communication and collaboration systems. In addition to fulfilling explained flexibility requirements, it is configurable in a way so that the user can choose a set of services he wants to provide in online meetings.Originality/valueWith aforementioned aspects of flexibility in mind, the concept of the MRP system differs from existing systems and constitutes a new approach in designing synchronous e‐learning environments. Finally, various use cases as described in this article show the benefit of this approach more detailed.

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