Finding a store, searching for a product

Blind and low vision people use visual description services (VDS) to gain visual interpretation and build access in a world that privileges sight. Despite their many benefits, VDS have many harmful privacy and security implications. As a result, researchers are suggesting, exploring, and building obfuscation systems that detect and obscure private or sensitive materials. However, as obfuscation depends largely on sight to interpret outcomes, it is unknown whether Blind and low vision people would find such approaches useful. Our work aims to center the perspectives and opinions of Blind and low vision people on the potential of obfuscation to address privacy concerns in VDS. By reporting on interviews with 20 Blind and low vision people who use VDS, our findings reveal that popular research trends in obfuscation fail to capture the needs of Blind and low vision people. While obfuscation might be helpful in gaining more control, tensions around obfuscation misrecognition and confirmation are prominent. We turn to the framework of interdependence to unpack and understand obfuscation in VDS, enabling us to complicate privacy concerns, uncover the labor of Blind and low vision people, and emphasize the importance of safeguards. We provide design directions to move the trajectory of obfuscation research forward.

While our community has many active projects involving blind people, low vision is rarely addressed. People with low vision have functional vision, but their visual impairment adversely affects their daily life and it cannot be corrected with glasses or contact lenses. Over the last few years, we have been conducting research with this understudied demographic: understanding low vision people's needs and designing applications to address the challenges they face. In this article, we discuss our ongoing research in this area, focusing on designing augmented reality applications for low vision users. We begin this article by describing low vision and motivating our focus on augmented reality applications on smartglasses for low vision people. We then provide overviews of three research projects that exemplify our research agenda: a study where we observed low vision people conducting a navigation and shopping task, a study where we examined low vision people's perception of virtual text and shapes on smartglasses, and the design of a smartglasses application that facilitates a visual search task.

People with low vision have a visual impairment that affects their ability to perform daily activities. Unlike blind people, low vision people have functional vision and can potentially benefit from smart glasses that provide dynamic, always-available visual information. We sought to determine what low vision people could see on mainstream commercial augmented reality (AR) glasses, despite their visual limitations and the device's constraints. We conducted a study with 20 low vision participants and 18 sighted controls, asking them to identify virtual shapes and text in different sizes, colors, and thicknesses. We also evaluated their ability to see the virtual elements while walking. We found that low vision participants were able to identify basic shapes and read short phrases on the glasses while sitting and walking. Identifying virtual elements had a similar effect on low vision and sighted people's walking speed, slowing it down slightly. Our study yielded preliminary evidence that mainstream AR glasses can be powerful accessibility tools. We derive guidelines for presenting visual output for low vision people and discuss opportunities for accessibility applications on this platform.

Low vision is a visual impairment that falls short of blindness but cannot be corrected by eyeglasses or contact lenses. While current low vision aids (e.g., magnifier, CCTV) support basic vision enhancements, such as magnification and contrast enhancement, these enhancements often arbitrarily alter a user's full field of view without considering the user's context, such as their visual abilities, tasks, and environmental factors. As a result, these low vision aids are not sufficient or preferred by low vision users in many important tasks. Augmented reality (AR) technology presents a unique opportunity to enhance low vision people's visual experience by automatically recognizing the surrounding environment and presenting tailored visual augmentations. In this talk, I will talk about how we design and build intelligent AR systems to support low vision people in visual tasks, such as a head-mounted AR system that presents visual cues to orient users' attention in a visual search task, as well as a projection-based AR system that projects visual highlights on the stair edges to support safe stair navigation. I will conclude my talk by discussing our future research direction on AR for low vision accessibility.

Low vision is a visual impairment that cannot be corrected with eyeglasses or contact lenses. Low vision people have functional vision and prefer using that vision instead of relying on audition and touch. Existing approaches to low vision accessibility enhance people's vision using simple "signal-to-signal" techniques that do not take into account the user's context. There is thus a major gap between low vision people's needs and existing low vision technologies. My doctorial research aims to address this gap by augmenting low vision people's visual experience with direct and optimal visual feedback based on the user's context. I will design and study novel methods for visual augmentation , which involves visual feedback beyond simple enhancements. My research considers two dimensions: visual condition and task. By understanding the visual perception of people with different visual abilities and exploring their needs in different visual tasks, I will design applications with visual feedback that is optimal for specific context to maximize people's access to information. My research will yield design insights and novel applications for people with all visual abilities.

Reading is a challenging task for low vision people. While conventional low vision aids (e.g., magnification) offer certain support, they cannot fully address the difficulties faced by low vision users, such as locating the next line and distinguishing similar words. To fill this gap, we present GazePrompt, a gaze-aware reading aid that provides timely and targeted visual and audio augmentations based on users’ gaze behaviors. GazePrompt includes two key features: (1) a Line-Switching support that highlights the line a reader intends to read; and (2) a Difficult-Word support that magnifies or reads aloud a word that the reader hesitates with. Through a study with 13 low vision participants who performed well-controlled reading-aloud tasks with and without GazePrompt, we found that GazePrompt significantly reduced participants’ line switching time, reduced word recognition errors, and improved their subjective reading experiences. A follow-up silent-reading study showed that GazePrompt can enhance users’ concentration and perceived comprehension of the reading contents. We further derive design considerations for future gaze-based low vision aids.

We design and build A11yBits, a tangible toolkit that empowers blind and low vision (BLV) people to easily create personalized do-it-yourself assistive technologies (DIY-ATs). A11yBits includes (1) a series of Sensing modules to detect both environmental information and user commands, (2) a set of Feedback modules to send multi-modal feedback, and (3) two Base modules (Sensing Base and Feedback Base) to power and connect the sensing and feedback modules. The toolkit enables accessible and easy assembly via a “plug-and-play” mechanism. BLV users can select and assemble their preferred modules to create personalized DIY-ATs.

While audio description (AD) is the standard approach for making videos accessible to blind and low vision (BLV) people, existing AD guidelines do not consider BLV users’ varied preferences across viewing scenarios. These scenarios range from how-to videos on YouTube, where users seek to learn new skills, to historical dramas on Netflix, where a user’s goal is entertainment. Additionally, the increase in video watching on mobile devices provides an opportunity to integrate nonverbal output modalities (e.g., audio cues, tactile elements, and visual enhancements). Through a formative survey and 15 semi-structured interviews, we identified BLV people’s video accessibility preferences across diverse scenarios. For example, participants valued action and equipment details for how-to videos, tactile graphics for learning scenarios, and 3D models for fantastical content. We define a six-dimensional video accessibility design space to guide future innovation and discuss how to move from “one-size-fits-all” paradigms to scenario-specific approaches.

Self-service terminals (SSTs) are almost everywhere in our daily life and increasingly use capacitive and infrared touchscreens as the interface. Most of the current solutions to help blind and low vision (BLV) people access existing touchscreens mostly are only suitable for capacitive touchscreens and not for infrared touchscreens. In this paper, we proposed a voice-based interactive method using a conductive folding stand with the phone camera to allow BLV people to access both touchscreens of SSTs. Voice feedback was provided to guide users to move the phone close to the button and touch it with the end of the unfolded stand. Using a portable accessory, this method directly guided users to touch the target and effectively avoids false triggering. A preliminary evaluation indicated that our approach enabled users to access the target buttons on the touchscreen with high accuracy and a short completion time.

Cooking is a vital yet challenging activity for blind and low vision (BLV) people, which involves many visual tasks that can be difficult and dangerous. BLV training services, such as vision rehabilitation, can effectively improve BLV people’s independence and quality of life in daily tasks, such as cooking. However, there is a lack of understanding on the practices employed by the training professionals and the barriers faced by BLV people in such training. To fill the gap, we interviewed six professionals to explore their training strategies and technology recommendations for BLV clients in cooking activities. Our findings revealed the fundamental principles, practices, and barriers in current BLV training services, identifying the gaps between training and reality.

Screen readers are audio-based software that Blind and Low Vision (BLV) people use to interact with computing devices, such as tablets and smartphones. Although this technology has significantly improved the accessibility of touchscreen devices, the sequential nature of audio limits the bandwidth of information users can receive and process. We introduce TapNav, an adaptive spatiotactile screen reader prototype developed to interact with touchscreen interfaces spatially. TapNav's screen reader provides adaptive auditory feedback that, in combination with a tactile overlay, conveys spatial information and location of interface elements on-screen. We evaluated TapNav with 12 BLV users who interacted with TapNav to explore a data visualization and interact with a bank transactions application. Our qualitative findings show that touch points and spatially constrained navigation helped users anticipate outcomes for faster exploration, and offload cognitive load to touch. We provide design guidelines for creating tactile overlays for adaptive spatiotactile screen readers and discuss their generalizability beyond our exploratory data analysis and everyday application navigation scenarios.

Walking in environments with stairs and curbs is potentially dangerous for people with low vision. We sought to understand what challenges low vision people face and what strategies and tools they use when navigating such surface level changes. Using contextual inquiry, we interviewed and observed 14 low vision participants as they completed navigation tasks in two buildings and through two city blocks. The tasks involved walking in- and outdoors, across four staircases and two city blocks. We found that surface level changes were a source of uncertainty and even fear for all participants. Besides the white cane that many participants did not want to use, participants did not use technology in the study. Participants mostly used their vision, which was exhausting and sometimes deceptive. Our findings highlight the need for systems that support surface level changes and other depth-perception tasks; they should consider low vision people's distinct experiences from blind people, their sensitivity to different lighting conditions, and leverage visual enhancements.

While being able to read with screen magnifiers, low vision people have slow and unpleasant reading experiences. Eye tracking has the potential to improve their experience by recognizing fine-grained gaze behaviors and providing more targeted enhancements. To inspire gaze-based low vision technology, we investigate the suitable method to collect low vision users’ gaze data via commercial eye trackers and thoroughly explore their challenges in reading based on their gaze behaviors. With an improved calibration interface, we collected the gaze data of 20 low vision participants and 20 sighted controls who performed reading tasks on a computer screen; low vision participants were also asked to read with different screen magnifiers. We found that, with an accessible calibration interface and data collection method, commercial eye trackers can collect gaze data of comparable quality from low vision and sighted people. Our study identified low vision people’s unique gaze patterns during reading, building upon which, we propose design implications for gaze-based low vision technology.

The majority of low vision patients is very satisfied with the prescription of LVAs and frequently uses these aids. The adequate LVA is a major factor improving the quality of life. However, due to the possibility of greater deterioration after the disease, follow-up examinations on a regular basis appears to be necessary. The early prescription of CCTVs often helps to preserve the reading ability and should therefore be kept in mind by the physician dealing with low vision patients.

The research sets to address the challenge of negotiating surface discontinuities by the blind and low vision people along the urban pathway using technology. The central question of this research is: “How can a technology assist the blind and low vision people to negotiate surface discontinuities along their navigational pathway?”. Based on a design science methodology, a lightweight, small and unobtrusive prototype of a wearable technology-based system was proposed.