Features of the relationship of asthenia and emotional intelligence of student volunteers at different level of their emotional burnout

Abstract

The high demand for volunteering in various fields has shown the invaluable contribution that volunteers can make to the development of the social sphere. At the same time, most areas of volunteer activity are associated with high emotional stress, which, without proper support, can lead to various unfavorable psychological states, including asthenia and emotional burnout. So, the purpose of the study is to study the relationship between asthenia and emotional intelligence in student volunteers with different levels of emotional burnout. 40 volunteer students of the FSBEI HE KSMU took part in the study. The total sample was divided into two experimental groups of 13 people each (33% of the entire sample): experimental group No. 1 included student volunteers with a low level of emotional burnout, and experimental group No. 2 - with a high level. Psychodiagnostics was carried out using the Asthenic State Scale (ASS) method by L.D. Malkova (adapted by T.G. Chertova) and the “Professional Burnout” (PV) questionnaire (Russian version by N.E. Vodopyanov, E.S. Starchenkova). The study revealed relationships between indicators of asthenia and emotional exhaustion in volunteers, as well as between indicators of asthenia and emotional intelligence in volunteers with a low level of emotional burnout. Thus, increasing the level of emotional intelligence of volunteers, namely, understanding their own and others’ emotions, can act as a resource in the prevention of not only emotional burnout, but also asthenia.