Features, characteristics and classification of business processes trading enterprises

Abstract

The purpose of the research. The main purpose of the article is to improve the conceptual apparatus and classification of business processes of trading enterprises in order to obtain the greatest efficiency from the use of a process approach in the development of organizational architecture of trading enterprises. Methodology. To improve the conceptual apparatus and the classification of business processes of trading enterprises, such methods are used: generalization, analysis and synthesis. Results. As a result of the study, the actual definition of the category “Business Process”, which takes into account the modern features and essence of the business process itself. Also, as a result of the study, a summarized characteristic of basic, auxiliary and business management processes. Practical meaning. The practical significance of the study consists in the applied nature of the proposed conceptual apparatus and the classification of business processes of trading enterprises that can be used in the process of the process approach of organizational modeling of a commercial enterprise, which is particularly relevant for the long-term success of the enterprise, and also allows the company to create and develop competitive products in conditions of a changing environment. Prospects for further research. The further researches of the author will be devoted to this. Another direction of the following developments will be the use of a process approach in the development of organizational architectures of trading enterprises.