Feasibility of using QR code for registration & evaluation of training and its ability to increase response rate – The learners' perception

Abstract

Taking learners' attendance and obtaining an evaluation of teaching is a routine activity performed by teachers. The traditional method of taking attendance using pen and paper posed a huge challenge during the COVID-19 pandemic. This has been time-consuming as compared to pre-COVID as well as frustrating for learners waiting in a queue for their turn to sign the register. Quick Response (QR) Codes were used to complete registration to buy back the time consumed using traditional methods of registration. Learners' evaluations are used as an instrument to evaluate teaching quality. At the researcher's workplace, a traditional paper-based evaluation method has been used for decades. However, over time a significant decrease in the response rate of evaluations was noticed. The pandemic provided an opportunity of using QR Codes to obtain learners' evaluation of teaching quality. This study assessed the learners' perception of using QR Codes for registration and evaluation, and the likelihood of learners completing the evaluation surveys, thus increasing the response rate. Participants of the study were asked to complete an electronic survey to help assess their perception of using QR Codes and a comparison was made between the responses gathered using paper-based evaluations over 5 months and QR Code evaluations over the same 5 months in the following year. The results of this study demonstrate that using QR Codes for registration and evaluation is easy and straightforward, thus increasing the likelihood of learners completing the evaluation. The comparison between paper-based and QR Code evaluations confirms that a substantial increase in response rate can be achieved by using QR Code evaluations.