Abstract
Company improvements and evaluations must always be carried out by companies to improve company performances. One of the factors that influence the performance was the smooth production on machine performance. Good risk management was one of the keys to maintaining a smooth production process. This research was conducted at a manufacturing company, PT. XYZ, to carry out risk management on machines that had low performance. From the results of the quarterly report to the four parts of maintenance, the forklift was a machine and facility with the lowest NPM (Quality Performance Score-QPS). The method used in this research was Fuzzy FMEA (Failure Mode and Effect Analysis), in order to obtain priority in repair and maintenance of forklifts. The result of this study was that the failure mode of the hydraulic hose rupture got the highest FRPN (Fuzzy RPN) value of 631 so that the hydraulic part with the failure mode of the broken hydraulic hose was recommended to be the main focus in the repair and maintenance of the forklift. The result of using Fuzzy FMEA was more proposed as a reference focus to get more objective risk management compared to conventional FMEA results in machine repair and maintenance.
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