Factors Influencing Telemedicine Adoption Among Healthcare Professionals in Geriatric Medical Centers: A Technology Acceptance Model Approach

The aim of this study is to investigate whether kiosk users’ characteristics can be explained by the technology acceptance model (TAM). Additionally, the goal of this research is to closely examine antecedents relevant to usefulness and ease of use. For the purposes of this study, the determinants of usefulness, degree of non-contact, time-saving efficiency, order accuracy, and ease of use were examined as important factors of kiosk design. The ease of use antecedents mainly consisted of payment and navigability. This study also attested to the relationships among a variety of TAM attributes: ease of use, usefulness, attitude, and intention to use. A survey was used to collect the majority of the data. Amazon Mechanical Turk was used for the recruitment of survey participants, and the number of valid observations was 346. A structural equation model was employed to test the study’s research hypotheses. It was found that time saving, order accuracy, and ease of use are positively associated with the level of usefulness. Ease of use is positively influenced by navigability, and attitude is positively determined by both ease of use and usefulness. Additionally, intention to use is positively impacted by both attitude and usefulness.

Taiwan began to implement a new high school syllabus nationwide, in 2019. The Ministry of Education has also established a high school student Academic Portfolio System (APS) to collect the learning process of high school students for future university admissions references. However, during this period, high school students and their parents had many opinions on the implementation of the new system. There were even groups of students protesting. The main purpose of this research is to explore the factors that affect the system usage intentions of high school students. Based on the theory of reasoned action (TRA) and the technology acceptance model (TAM), this research established a research model. The research variables include system interface design, usefulness, ease of use, attitude, subjective norms, and usage intentions. A total of 712 questionnaires were collected from high school students in northern Taiwan. Data analysis is carried out in three stages: descriptive analysis, measurement model verification, and structural equation modeling. The results of the study found that system interface design has a significant impact on the perceived ease of use. Factors such as ease of use, usefulness, attitude, and subjective norms also have a significant positive impact on usage intention; ease of use and usefulness positively affect attitudes toward using. Finally, according to the results, some practical implications were proposed for implementation references from the perspectives of education authority, high schools, teachers, and students.

Building on Technology Readiness and Acceptance Model(TRAM), the study aimed to examine how technology readiness affects consumers’ perceptions of ease of use, usefulness, and risk, which in turn predict their intention to use retail service robots. Specifically, the study proposed that technology readiness motivators (optimism and innovativeness) would influence perceived ease of use and usefulness, while technology readiness inhibitors (discomfort and insecurity) would affect perceived risk. The study further examined if the perception factors (ease of use, usefulness, and risk) contribute to intention to use retail service robots. A survey method was used with data collected from Korean consumers. The final sample size was 418. The data was analyzed using structural equation modeling. Findings of the study revealed that technology readiness motivators positively affected perceived ease of use and usefulness while innovativeness had no impact on usefulness. All the inhibitors increased perceived risk. Lastly, as hypothesized, perceptions of ease of use, usefulness, and risk predicted intention to use retail service robots. This study extended the retail technology literature by applying and validating TRAM to the context of consumer acceptance of retail service robots. The study further helped marketers and retailers by highlighting the importance of technology readiness in improving consumer perceptions and responses towards retail service robots.

Perceived Usefulness, Ease of Use, and Attitude Towards Online Shopping Usefulness Towards Online Airlines Ticket Purchase

Purpose This study aims to identify the key factors influencing citizens’ intention to use smart governance services using the amalgamation of the technology acceptance model (TAM) with the theory of technology readiness (TR). Design/methodology/approach The convenience sampling method was used to collect data from 260 respondents residing in Indore, Bhubaneswar, Bhopal and Nashik smart cities of India using a questionnaire survey method. The data collected for this study were analyzed using partial least squares structural equation modeling (PLS-SEM) using SmartPLS 4.0.8.9. Findings The study’s findings revealed that citizens' discomfort with smart governance services negatively impacts their perceived ease of use and perceived usefulness. Insecurity also reduces perceived ease of use and usefulness. On the other hand, innovativeness associated with these services positively affects perceived ease of use and usefulness. Optimism does not significantly influence these perceptions. It was also revealed that perceived ease of use associated with smart governance services positively impacts perceived usefulness. Finally, perceived ease of use and usefulness significantly affect citizens’ intentions to use these services. Originality/value This study uniquely integrates the TAM with the TR to examine the adoption of smart governance in smart cities in India. The findings offer valuable insights for policymakers, highlighting the roles of discomfort, insecurity, innovativeness and optimism in influencing citizens’ perceptions and usage intentions.

The study aims to explore the predictors of customers’ online shopping attitudes and their influence on customers’ e-satisfaction, behavioral intention, and continuance intention to use online shopping applications during coronavirus outbreaks. A unique integrated model was validated by incorporating the expectation-confirmation model, Health Belief Model, and technology acceptance model, along with psychological (i.e., perceived threats), situational (e.g., physical distance), and the interactive technological feedback-related variables (i.e., online review). The data were collected from 410 respondents and analyzed by Structural Equation Modeling using SMART PLS3. The results depicted that attitude is predicted by usefulness and ease of use, while the behavioral intention was predicted by online review, physical distance, perceived threats, ease of use, usefulness, and attitudes. Moreover, the customers’ expectation’s confirmation influences e-satisfaction and usefulness. Similarly, the ease of use, usefulness and attitudes, e-satisfaction, and intention predicted continuance intention. Besides, behavioral intention mediated the influence of online review, ease of use, usefulness, threats, and physical distance except attitudes on continuance intention. Finally, usefulness and e-satisfaction mediate the influence of confirmation on continuance intention. The study contributes to the existing literature integrating psychological, situational, and interactive technological feedback-related variables into expectation confirmation theory, Health Belief Model, and technology acceptance model.

PurposeThe purpose of this study is to examine the ease of use and usefulness of the application Taobao and whether involvement, self-confidence and self-expression of users are related and ultimately affect the purchase intention of Gen Z Chinese users on the site.Design/methodology/approachThe theoretical basis of Technology Acceptance Model (TAM) was utilized. An online survey of 46 questions and 190 responses of Chinese consumers between the ages of 18 and 23 was conducted. PROCESS and a linear regression were used to analyze the results.FindingsThrough the lens of the TAM (Davis, 1989), the findings of this study determined that for participants TAM was deemed more useful when TAM was viewed than as easier to use. However, in this case perceived ease of use and usefulness did not directly relate to attitude. Instead, attitude was directly related to self-expression, confidence and involvement as the determining factors of positive attitude leading to intention. The study found that self-expression was most significant regarding attitude. To influence perceived self-expression though, ease of use and usefulness were crucial to obtain this effective characteristic.Originality/valueIn this study how the ease of use and usefulness of the application and involvement, self-confidence and self-expression of users are related and affect the purchase intention is examined.

BackgroundAdverse drug reaction (ADR) reporting systems are critical for monitoring and managing drug safety. However, various factors influence the willingness to use these systems. This study aimed to investigate the...

The purpose of this research is to analyze the effect of perceived ease of use, usefulness, security, and confidentiality on the interest of individual taxpayers in using E-Filing, with information technology readiness as a moderating variable. Many individual taxpayers still face challenges in using E-Filing, such as technology access, understanding of use, and lack of socialization and education about the benefits of E-Filing. This research uses an associative and descriptive quantitative method with 100 taxpayer respondents. Data analysis was carried out using the Structural Equation Modeling (SEM) method using SmartPLS 3.2.9 software. The results of hypothesis testing indicate that perceived ease of use and usefulness have a significant effect on taxpayers' interest in using E-Filing. However, perceptions of security and confidentiality do not have a significant effect. Moreover, perceptions of ease of use, usefulness, security, and confidentiality do not have a significant effect on information technology readiness. In conclusion, perceptions of ease of use and usefulness affect taxpayers' interest in using E-Filing, while security and confidentiality do not have an effect. Information technology readiness does not moderate the effect of perceptions of ease of use, usefulness, security, and confidentiality on taxpayers' interest in using E-Filing.

A structural equation modeling of the Internet acceptance in Korea

The acceleration of technological developments affects the management of information systems within the hospital, especially in using of Electronic Medical Records (EMR). Behavioral intention to use EMR is the essential factor, the role of user is one of the keys to successful EMR implementation. This study aims to analyze the factors that influence behavioral intention of specialist doctors to use inpatient EMR. Data were obtained through questionnaires using the Likert measuring scale and data analysis was processed using SEM (Structural Equation Modelling). Quantitative analytical research method with cross-sectional design using a total sampling of 144 specialists. Of the total 144 respondents, the majority of respondents were male (59%), aged 40-50 years (30.6%) and had a working period of more than 20 years (25.7%). Hypothesis analysis found that there was an effect of system and information quality on perceived ease of use and usefulness. System quality, perceived ease of use and usefulness influence behavioral intention, while information quality has no effect, but indirectly influences behavioral intention through perceived ease of use and usefulness. Service quality has no effect on perceived ease of use, perceived usefulness, and behavioral intention. Perceived usefulness has the greatest influence on behavioral intentions to use inpatient EMR. As an implication of this study, it was found that it is necessary to optimize the inpatient EMR system in the aspects of reliability and connectivity.

PurposeThis study aims to investigate how online teaching of faculty members is affected by technological readiness (TR) of using online teaching platforms. The study sheds light on how many faculty members were ready to use different online platforms during COVID-19 period.Design/methodology/approachThis study used TR measures to determine the impact of optimism regarding the perceived usefulness and ease of usage, impact of innovativeness in terms of perceived usability and ease of use, the influence of discomfort on perceived usefulness and ease of usage, the effect of uncertainty on perceived usefulness and ease of use and the influence of perceived usefulness and ease of use on behavior. An online questionnaire survey was conducted among 255 faculty members of different private universities of Bangladesh. The sample was chosen based on a convenience method. The responses were analyzed using partial least square (PLS) approach with the help of software Smart PLS 3.FindingsThe finding supported all of the hypotheses except that discomfort and insecurity have a positive relationship with ease of use and usefulness.Research limitations/implicationsThe study will help faculty members in developing their competency in using technologies in their pedagogy. Also, this study will provide some guidelines to the university management in developing adequate technological infrastructure to aid teaching.Practical implicationsThe aim of the study was to investigate the faculty members' readiness level with respect to online teaching. The technology assessment model (TAM) was used to determine the readiness index. The study intended to validate the hypotheses regarding the extent to which the faculty members perceived that TAM factors affect Ease of Use and Usefulness of online teaching. Also, this research analyzed the perception of faculty members that Ease of Using online teaching affects its Usefulness. Lastly, the study examined how their perception of Ease of Use and Usefulness affect Intention to Use online as a mode of teaching. It was found from the study that each of the TAM factors, Optimism, Innovativeness, Insecurity and Discomfort has positive and significant contribution on the Ease of Use. On the other hand, Optimism, Innovativeness, Insecurity and Discomfort have positive and significant contributions on the Usefulness. The study also revealed that Ease of Use has positive and significant contribution on the Usefulness. Lastly, it was found that Ease of Use and Usefulness have positive and significant contribution on the Intention to use. Teaching remotely is still a novel concept, and it is more difficult for people who have not done it before. Many teachers became burned out as a result of trying to adjust to new teaching methods, especially after the lockdown began. They were having a difficult time since there was so much ambiguity. When a teacher is well-versed in communication tools, it can improve learning efficiency. When they are properly trained, deploying engaging features of virtual learning, such as audio-visual lessons, quizzes, and so on, becomes simple, and students become eager to learn more. Teachers can plan their classes, prepare and master technology and create innovative and stimulating discussion topics (Mishra et al., 2020). They need to utilize a variety of technological options. They can rehearse virtual classroom management with colleagues if they face any difficulty. All of the aforementioned abilities can be honed with the assistance of an integrated academic system. Teachers can be trained by educational institutions to ensure a smooth learning process through the use of ICT (information and communication technologies) (Scherer et al., 2021; Mishra et al., 2020). The training will assist teachers in efficiently taking online classes. Institutions should ensure that teachers are well-suited to teach online and are skilled at keeping students engaged during remote learning. To make every chapter engaging, aspects such as videos, slides, images and digital copies of books and workbooks can be used. This allows students to receive personalized support and counseling in order to maintain their motivation (Sahu et al., 2022; Lapitan et al., 2021). Every other day, group doubt resolution classes ensure that there are no gaps in learning (Lapitan et al., 2021). All teachers require is a digital mindset, the appropriate tools and a committed approach (Sahu et al., 2022). If teachers can hold their students' attention, they can easily deliver an effective learning experience (Lapitan et al., 2021).Originality/valueThis study was conducted to identify technological preparedness of faculty members of private universities in Bangladesh during COVID-19 period. Some studies were there to assess such kind of preparedness but none of those used TAM and technology readiness model either in isolation or in combination. Also, this paper focused on teachers' readiness in contrast to students' readiness specific to private universities.

Predicting user satisfaction, strain and system usage of employee self-services

Within the technological acceptance model framework, the study investigates the connection between the theory of consumption values and customers’ perceptions of mobile food delivery apps. In this context, the relationships among functional, social, emotional, epistemic, and conditional values that comprise consumption values, as well as perceived ease of use, usefulness, and intention to use, which comprise the technology acceptance model, were investigated. The interactions between the consumption value and technological acceptance model dimensions were also examined. The study used convenience sampling, an online survey, and structural equation modelling to analyse data from 613 Turkish consumers. According to the analysis, a positive and significant relationship exists between consumption values (functional, social, emotional, epistemic, and conditional values) and perceived ease of use and perceived usefulness. Additionally, it was shown that there were positive and significant relationships between perceived ease of use, perceived usefulness, and intention to use. Besides, functional value positively influences the perceived ease of use and perceived usefulness of food delivery apps. It is seen that epistemic value also positively affects the perceived ease of use; however, emotional value negatively impacts the perceived usefulness of food delivery apps. Finally, this study also examined the mediating effect of perceived usefulness and perceived ease of use. The mediation analysis shows that perceived usefulness and perceived ease of use have a mediating effect on theory of consumption values and intention to use. These findings support the link between the theory of consumption values and the technological acceptance model.

PurposeThis study explores food delivery app users and technology acceptance model as a theoretical underpinning. This study thus investigated the determinants of usefulness, ease of use and intention to use for food delivery app service.Design/methodology/approachThe variables of delivery time, diverse menu, quarantine, review quality and ease of use are employed as determinants of usefulness. The antecedents of ease of use are easy registration and easy payment. This study also examined the association between ease of use, usefulness and intention to use. This study collected data using Amazon Mechanical Turk, and the number of valid observations for statistical analysis was 484. A structural equation model was used to test the hypotheses.FindingsRegarding the results, usefulness was positively affected by delivery time, quarantine, review quality and ease of use. Additionally, ease of use was positively impacted by easy registration and easy payment. Finally, this study showed that ease of use positively affects both usefulness and intention to use, and usefulness is positively associated with intention to use.Originality/valueThis study contributes to the literature by ensuring the explanatory power of technology acceptance model for food delivery app.