Abstract

The number of households that have benefited from childcare support services has steadily increased, while the number of caregivers has also climbed. Studies on the care service of childcare providers are needed. This study was to examine and identify the factors influencing the degree of quality of care service for preschoolers among caregivers. A cross-sectional descriptive design was employed. Samples included 138 caregivers for preschoolers in health family support centers, Gyeonggi-do, South Korea. Data included the general characteristics of study participants, quality of care service for preschoolers, childcare efficacy, job satisfaction, and caregiver–child interaction. Data were collected from June to August 2019. The factors influencing the quality of care service for preschoolers among caregivers were caregiver–child interaction. The explanatory power of the final regression model was 37%. This study suggests that the caregiver–child interaction should be improved to improve the quality of care service for preschoolers among caregivers, and health professionals need to pay attention to this issue in community fields. The findings from this study can be implied on health policy for childcare support service.

Highlights

  • The number of households that have benefited from childcare support services has steadily increased, while the number of caregivers has climbed

  • The quality of care services provided by caregivers ensures user satisfaction and helps achieve family well-being and family development by allowing the parents to entrust their children to caregivers confidently

  • The analyses showed that the prediction model of quality of care service in caregivers for preschoolers was significant (F = 14.11, p < 0.001)

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Summary

Introduction

The number of households that have benefited from childcare support services has steadily increased, while the number of caregivers has climbed. Studies on the care service of childcare providers are needed. This study was to examine and identify the factors influencing the degree of quality of care service for preschoolers among caregivers. Data included the general characteristics of study participants, quality of care service for preschoolers, childcare efficacy, job satisfaction, and caregiver–child interaction. The factors influencing the quality of care service for preschoolers among caregivers were caregiver–child interaction. This study suggests that the caregiver–child interaction should be improved to improve the quality of care service for preschoolers among caregivers, and health professionals need to pay attention to this issue in community fields.

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