FACTORS AFFECTING THE EFFECTIVE UTILIZATION OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT); THE CASE OF HAWASSA CITY ADMINISTRATION SECONDARY SCHOOL, SIDAMA REGIONAL STATE, ETHIOPIA

Abstract

The goal of this study was to look at the elements that influence the efficient use of Information and Communication Technology (ICT) in Hawassa City Administration Secondary School in Sidama Regional State, Ethiopia. Furthermore, the study looked at the opportunities that instructors have while using ICT. We used a descriptive survey design with a mixed techniques approach. Four public secondary schools were purposefully chosen for their proximity to each corner of the city administration. To choose 205 sample instructors for the questionnaire, a systematic random sampling approach was used. For the selection of ICT teachers and for the interviews, a random sample approach was adopted. The questionnaire data was examined using percentage and mean as statistical approaches. Thematic narrative analysis was used to examine the interviews. The findings revealed that PCs, LCD projectors, movies, printers, laptops, cellphones, plasma televisions, and the Internet were insufficiently available and used. The issues of secondary school instructors of study region were challenged by a lack of Internet access, fluctuating power supply, and computer illiteracy among teachers. Based on this, it was advised that the Hawassa city administration, in partnership with stakeholders, work hard to overcome the issues of the schools in order to properly execute the ICT programme and improve educational quality.