Abstract
Objective:Human resources are the most vital resource of any organizations which determine how other resources are used to accomplish organizational goals. This research aimed to identity factors affecting health workers’ motivation in Shahid Beheshti University of Medical Sciences (SBUMS).Method:This is a cross-sectional survey conducted with participation of 212 health workers of Tehran health centers in November and December 2011. The data collection tool was a researcher-developed questionnaire that included 17 motivating factors and 6 demotivating factors and 8 questions to assess the current status of some factors. Validity and reliability of the tool were confirmed. Data were analyzed with descriptive and analytical statistical tests.Results:The main motivating factors for health workers were good management, supervisors and managers’ support and good working relationship with colleagues. On the other hand, unfair treatment, poor management and lack of appreciation were the main demotivating factors. Furthermore, 47.2% of health workers believed that existing schemes for supervision were unhelpful in improving their performance.Conclusion:Strengthening management capacities in health services can increase job motivation and improve health workers’ performance. The findings suggests that special attention should be paid to some aspects such as management competencies, social support in the workplace, treating employees fairly and performance management practices, especially supervision and performance appraisal.
Highlights
Human resources determine the use of other available resources
The findings suggests that special attention should be paid to some aspects such as management competencies, social support in the workplace, treating employees fairly and performance management practices, especially supervision and performance appraisal
The study population were health workers of health centers covered by Shahid Beheshti University of Medical Sciences (SBUMS) which is responsible for health care provision for one third of all population of Tehran, Capital of Iran
Summary
Human resources determine the use of other available resources. They are the most important category of the health systems inputs (World Health Organization [WHO], 2000). Human resource management systems are facing serious problems in developing countries (Adano, 2006). It is stated that health worker motivation is the main determinant of health worker retention and health sector performance (Peters, Chakraborty, Mahapatra & Steinhardt, 2010). Given the current challenges such as poor working conditions, personal safety concerns and inadequate equipments, job motivation could play a key role in productivity of human resources for health in developing countries
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