Abstract
People frequently view conflict as the opposite of collaboration and assume that these two concepts are mutually exclusive. To question this prevalent viewpoint, the current research distinguishes debates from disagreements and aims to evaluate how debate and disagreement expressions influence collaboration differently. I conducted empirical studies utilizing experimental and survey methods and found that debate expressions create perceptions of another person’s receptivity to alternative ideas and suggestions and thus increase perceivers’ collaboration with the person to a greater extent than do disagreement expressions. Accordingly, the current research counterintuitively suggests that conflict can stimulate collaboration when people display their opinion differences in an open-minded manner.
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