Abstract
To evaluate the use and useability of the Physiotherapy Evidence Database's 'Evidence in your inbox' e-mail alert service. An explanatory sequential design consisting of a usage evaluation, cross-sectional survey, and semi-structured interviews. Usage was evaluated using routinely collected data from October 2015 to March 2021: number of subscribers, number of articles, open rates, and click-through rates. Subscribers were subdivided by level of engagement. All subscribers were invited to participate in a 17-question online survey. Semi-structured interviews were conducted with a subgroup of participants who completed the survey. The service sent a minimum of 121 or a maximum of 431 articles, on average, each month across 15 feeds to 16,556 subscribers. Overtime, the rate of opening and clicking on links within e-mails decreased. Low engagers (62%) subscribed to 3.5 (95% CI 3.7-3.4) more feeds than high engagers (23%) and 2.8 (95% CI 3.0-2.6) more than moderate engagers (15%). Seventy-one subscribers completed the survey, 89% of whom were satisfied with the service and who thought it was an efficient way to be updated on evidence (98%). Six subscribers participated in semi-structured interviews. Thematic analysis of interviews identified five facilitators and four barriers to using the service, with three potential solutions to aid useability. The format and structure of the service may facilitate its use and usability. Addressing barriers of having too few or too many articles, and lack of time to read full articles may enhance the usability of 'Evidence in your inbox'.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.