EXPLORING THE MISSING LINKS OF WORKPLACE SPIRITUALITY AND KNOWLEDGE MANAGEMENT: A CONCEPTUAL FRAMEWORK

Abstract

Contemporary workplace has become permanent resort for complex scenarios and challenges. The global pandemic 2019 reminded all about the insufficiency of current operational capacities and KSAs (Knowledge, Skill, and Attitude) at both institutional and individual levels. Technological superiority and Branding are no more buzz words for the business and economic progress. The mindset of Individual employee and organization, and their approach towards the notion of meaningful work, optimal utilization of knowledge and resilience are among the priority now. There is a constant demand for the alignment of individual’s morale with the values of organization. Employee loyalty, satisfaction, wellbeing and commitment are must for smooth working of organizations post pandemic. It is observed that workplace spirituality can be the key driver in employee to act upon their individual capacity in order to accelerate organizational effectiveness and to reinforce tools and techniques of knowledge management. The essentials of knowledge management involve the enthusiasm of employees to challenge, negotiate, adapt and nurture to learn from all the possible resources. The current study is all set to explore the dimensions of spirituality that drives individual to learn and manage knowledge in such a way that fabricate a ‘culture of creating meaningful experiences’ at workplace. This paper composes the Meta analytical review of all workplace spirituality models and knowledge management practices in the context of academic institutions. Based the on the review, this study attempts to formulate the adequate research propositions that can act of guideline to explore the connection between spirituality and knowledge management. The paper documents both theoretical and practical implications of possible association between spirituality and knowledge of individuals at workplace during task performance. The paper will try to offer suggestions, for organizations to incorporate ‘effective knowledge management mechanism through spirituality’ in the light of making them, the better learning places. KEYWORDS: Workplace Spirituality, Knowledge Management, Resilience, Organizational Learning Culture, Morale.