Exploring Dense Retrieval for Dialogue Response Selection

Abstract

Recent progress in deep learning has continuously improved the accuracy of dialogue response selection. However, in real-world scenarios, the high computation cost forces existing dialogue response selection models to rank only a small number of candidates, recalled by a coarse-grained model, precluding many high-quality candidates. To overcome this problem, we present a novel and efficient response selection model and a set of tailor-designed learning strategies to train it effectively. The proposed model consists of a dense retrieval module and an interaction layer, which could directly select the proper response from a large corpus. We conduct re-rank and full-rank evaluations on widely used benchmarks to evaluate our proposed model. Extensive experimental results demonstrate that our proposed model notably outperforms the state-of-the-art baselines on both re-rank and full-rank evaluations. Moreover, human evaluation results show that the response quality could be improved further by enlarging the candidate pool with nonparallel corpora. In addition, we also release high-quality benchmarks that are carefully annotated for more accurate dialogue response selection evaluation. All source codes, datasets, model parameters, and other related resources have been publicly available. 1