Abstract
Efficient allocating human resource obtains significant advantages to business operations in enterprises. Manipulating the available human resources of a business optimizes the expense of developing products and services, improves work productivity, and brings more value to the business. In the process of creating products and benefits in the enterprise, a network of working relationships is formed among employees in the organization. In this paper, we propose an approach to support decision-making on human resource allocation in an organization based on the human-centric network discovered from the event logs. To be more precise, the knowledge derived from human-centric networks formed through the operation phases of the information systems is used to make resource allocation strategies in the organizations. Using the appropriateness probabilities and social network metrics for allocating human resources, we clarify efficiently allocating resources based on different metrics. The system architecture and the scenarios are also described for planning human resources allocation based on these networks. Furthermore, we use real-life data set for getting experimental verification and proving the proposal. This approach will be a promising solution to support businesses effectively allocating resources in their organizations.
Highlights
Resources allocation activities evaluate employees, facilities, related entities in an organization and assign them to each process
We propose an approach to support decision-making on human resource allocation in an organization based on the human-centric network discovered from the event logs
Our human-centric networks-based approach for supporting human resources allocation is based on mining the event log history of the information system, thereby building networks where humans play a decisive role in running tasks and activities in the business model
Summary
Resources allocation activities evaluate employees, facilities, related entities in an organization and assign them to each process. Different organizations maintain different operational processes, but they all require human resources to operate the system in common. The human resources allocation (HRA) tasks clearly define and plan future processes, allocate employees to the related entities such as operations and facilities. Resource allocation is not a significant concern in an organization with few employees the small number of activities. The allocation of human resources is complicated in enterprises with hundreds (or thousands) of employees and procedures. The appropriate allocation of human assets will preserve time and production expenses besides operating expenses. To manipulate the system efficiently, improve employee productivity, allocation of human resources is an important task and cannot be lacking in business process management
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