Abstract

A significant number of New Americans remain underemployed despite having training and education which qualifies them for further education and employment opportunities in the United States. This action research study sought to examine the impact of international credential evaluation on socio-economic development for New Americans. More specifically, the research aimed to determine the use of international credential evaluation as a tool to create pathways for New Americans to reach their employment and education goals. Participants and data collected in Cycle 1 consisted of New American students at an adult basic education center in New England and a representative sample of expert-level international credential evaluation professionals across the United States. Action steps were designed and implemented to provide a means of closing communication and information gaps between stakeholders, including a group of previously unidentified stakeholders. Findings from the action step included the indication that resource tools and increased communication between stakeholders led to a greater awareness of the process of international credential evaluation, an increase in access to information for internationally-educated New Americans, and a sense of empowerment among advisors to New Americans, particularly in their ability to counsel and assist with the recognition of internationally earned educational experiences. Implications for the organization included the addition of an in-house international credential evaluation specialist, on-going training for stakeholder groups, and leading community campaigns for greater awareness of the recognition of internationally earned education.--Author's abstract

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