Abstract
Abstract The aim of the article is to learn about the mobility preferences of the inhabitants of the city of Pila in terms of services provided by the Municipal Transport Company in Pila (MTC). The research aims to improve the quality of services provided by MTC. The article characterizes the concept of urban transport and mobility, and then proposes a mobility model that takes into account the preferences of residents when choosing a means of transport. This model was analyzed in the form of a questionnaire survey. In which, inter alia, o user data (sex, age, place of residence), information on the mobility structure, travel organization, selection criteria of the analyzed means of transport, i.e. public transport (e.g. cost, time, comfort, safety, punctuality and frequency of travel). Based on the research, it can be concluded that the inhabitants of Pila choose public transport because they do not have a driving license, they download information about the timetable from the Internet, buses in Pila are punctual, comfortable, safe, and drivers and ticket inspectors are usually polite, buses should run more often, they are incorrectly synchronized, a new bus line should be open and the ticket machine is easy to use. In addition, the residents of Pila do not know what the Dynamic Passenger Information System is, but they would like to use the mobile application showing the actual time of arrival of the bus.
Highlights
IntroductionThe city is a highly complex system consisting of subsystems that perform different tasks, overlapping and comple-
The city is a highly complex system consisting of subsystems that perform different tasks, overlapping and comple-menting each other
The aim of the article is to learn about the mobility preferences of the inhabitants of the city of Pila in terms of services provided by the Municipal Transport Company in Pila (MTC)
Summary
The city is a highly complex system consisting of subsystems that perform different tasks, overlapping and comple-. Their coordination is decisive so that the failure of one does not have a negative impact on other tasks. The position of the urban transport subsystem is a priority because a properly managed and organized system is an important condition for the proper development and functioning of cities. It is public transport that unites all available areas of city utility. The efficiency of urban transport is transforming into a growing challenge as a consequence of the creation of agglomerations, the expansion of urban areas, development intensity and the increase in the number of inhabitants. One of the requirements to create such a logistics system is to promote public transport through activities that increase the value of services in the context of comparison with individual transport
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