Evaluation of Just in Time Implementation and Total Quality Management Using Confirmatory Factor Analysis

Abstract

There are research gaps and phenomena that occur in the era of globalization need to be done research that aims to know and evaluate the implementation of Just in time (JIT) and Total Quality Management (TQM) using Confirmatory Factor Analysis (CFA). The research was conducted at PT. XYZ. Resources are obtained through field observations, interviews, documentation and questionnaires using a sample of 180 respondents. Data is obtained from primary and secondary data sources. According to the level of explanation including qualitative descriptive research. The analysis technique used is descriptive analysis using Confirmatory Factor Analysis (CFA). The results showed that PT. XYZ has implemented JIT and TQM only found a few obstacles. This research has implications on managerial policy and can be used by management in determining company policies to produce JIT and TQM which both CFA Test Results show the highest standardize estimated value exists in the flexible workforce dimension which is the right way especially in the JIT section and an important initial role before the implementation process where the main focus is employees. While the implementation of good TQM the highest standardize estimated value is in the respect for employee’s dimension which is the right way especially in the TQM section.