Enhancing emotional intelligence according to or depending on the type of emotional regulation intervention program: Study with a group of Spanish Public Service Professionals

Abstract

This study compares two different types of ad hoc emotional regulation intervention programs designed and developed by the authors of this research for 62 Spanish professionals working in the health, educational and social fields. The two interventions have been designed by taking into account the needs and characteristics of the participants, bearing in mind contextual and cultural aspects in their design and implementation. The two interventions differ from each other in terms of its approach (innovative vs traditional) and the methodologies (outcome vs process oriented) employed. The effects of intervention change according to its approach and methodology was observed. The measurements were conducted using the Bar-On EI questionnaire and the Interpersonal Reactivity Index inventory. Results showed that the type of intervention differentiates participants in emotional intelligence and empathy.