Abstract
PurposeThis paper aims to observe that, as globalization increases the need for businesses to communicate across borders, more HR and learning and development specialists are recognizing the link between communication skills, talent mobility and improving business productivity.Design/methodology/approachIt underlines the need for a unified language‐training system integrating the “perfect blend” of virtual classrooms, mobile learning and e‐learning.FindingsIt argues that one seamless, standardized blended‐learning system can be a powerful tool for organizational talent succession mobility. With a unified approach, management can better categorize the current profile of employees, identify their level of language skills and determine potential successors for different jobs.Practical implicationsThe paper urges the need for a combination of global delivery and local support, especially for corporate language training.Social implicationsIt highlights the need for proper language training in an increasingly globalized business world.Originality/valueThe paper advances the view that a truly collaborative, adaptable approach for social and mobile learning will harness its benefits to the maximum.
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