Employing the Balanced Scorecard Model in Examining Cloud ERP Performances

This article presents a review on the state-of-the-art of cloud and mobile ERP systems. This review was focused on the most outstanding contributions on the field. That is, it considers only papers published in journal indexed in the Journal Citation Reports. With respect to cloud ERP systems, in the literature it was found that the main contribution of the papers was in general focused on the following fashions: i) Factors, challenges, and frameworks for adoption, implementation, or migration of cloud ERP systems. ii) Role of cloud ERP systems on the organizational performance. iii) Development or design related to cloud ERP systems. Most of the papers were dedicated to the first fashion, whereas few papers have treated the third fashion. On the other hand, just three papers regarding mobile ERP systems were found. Another observation from the review is that cloud and mobile ERP systems are relatively new technologies on which the research interest by the information management, computing systems engineering, and IT community started around 2014. Most important observation from literature of the subjects of interest is that existing reviews are focused just on effective usage, adoption, and challenges of cloud and mobile ERP systems. In contrast to such reviews, the here proposed one contributes by performing a more completely review. Thus, it could be helpful to identify a lack or gap of knowledge and, in consequence, could orientate towards future research.

Cloud ERP systems are the ultimate aspiration of the business community as they provide collaboration with partners, external applications and information systems. However, Cloud ERP solutions still have issue on the data security, data transparency, and trust. Due to these problems, a radical change is required within Cloud ERP framework to enhance Cloud ERP infrastructural and functionality. The goal of this research is to merge cloud ERP and Blockchain benefits together to improve the Data Security, Transaction Traceability, Transparency, Data Ownership, Encryption and Trust through a proposed framework. For this purpose, we firstly analyze the prominent issues in current ERP systems through a comprehensive comparison between cloud ERP before and after moving to blockchain environment. Secondly, we propose a generic framework for Cloud ERP systems based on Blockchain. The proposed framework follows the Distributed Ledger Techniques in blockchain. Finally, the feasibility and efficiency of the proposed framework is tested through the study of the Supply Chain Management Module.

The purpose of this study was to explore the important factors for the adoption of Cloud ERP systems. When organisations make decision on implementation of innovative technology such as Cloud ERP, there is a range of factors to be considered. This paper aims to identify the most significant 9 TOE and DOI factors which have positive influence towards Cloud ERP adoption by conducting a systematic literature review (SLR). A conceptual framework was proposed which is useful reference for potential Cloud ERP adopters who are making decisions on Cloud ERP adoption. The conceptual framework includes the identified 9 factors as independent variables; adoption of Cloud ERP as dependent variable; firm sizes and countries as the two moderating variables.

Cloud ERP system realizes the functions of ERP in the way of cloud service, which greatly improves the service level of ERP and reduces the cost for enterprise to use ERP. Cloud ERP system has the characteristics of open ecology, therefore the interactions between users increase, which brings data security risks to the cloud ERP platform. This paper discusses the security of cloud ERP system from the perspective of ecosystem, and puts forward the concept and connotation of cloud ERP ecosystem. The LDA method is used to analyze the literature related to the security of ecosystem and cloud ERP open ecology, based on which seven main themes are summarized. It mainly focuses on system risk assessment, information security management and platform ecosystem construction. Based on LDA analysis results, this paper constructs a cloud ERP ecosystem security evaluation system using expert interviews from three dimensions: developer ecosystem security, user ecosystem security and device-system-user ecosystem security.

On-premise and Cloud ERP systems have become a backbone of almost all businesses. Another recent trend currently in focus of both industry and academy is Internet of Things. The integration of Cloud ERP and the Internet of Things (IoT) should be looked as a new shift in business effectiveness and will have a great momentum in future. In this work, we propose the ontologically based model for the integration of the IoT and Cloud ERP systems by using Semantic Web services. To semantically annotate things as services, we plan to use recently published W3C’s SSN and SOSA ontologies. Furthermore, we plan to extend mentioned ontologies to include classification and descriptions of Cloud ERP APIs. Our integration model proposes usage of Semantic web services and AI planning technique to semi-automatically compose IoT and Cloud ERP services.

This study empirically investigates the impact of Cloud ERP systems on firm performance in small and medium-sized enterprises (SMEs), focusing on the mediating role of innovation capability and the moderating role of top management support. The purpose is to understand how the adoption and utilization of Cloud ERP influence financial outcomes, operational efficiency, innovation capabilities, and overall competitive advantage in SMEs. A quantitative research approach was employed, collecting data through a structured questionnaire distributed to 450 SME managers in KSA, yielding 198 valid responses. Statistical analyses, including regression, mediation, and moderation analyses using SPSS, were conducted to examine the relationships between Cloud ERP implementation, innovation capability, top management support, and firm performance. The findings indicate that Cloud ERP implementation significantly enhances firm performance in SMEs. Innovation capability partially mediates the relationship between Cloud ERP implementation and firm performance, suggesting that ERP systems foster innovation, contributing to improved organizational outcomes. Furthermore, top management support moderates these relationships, highlighting its critical role in maximizing the benefits of ERP investments. This study contributes to the literature by providing empirical evidence of the transformative effects of Cloud ERP systems on SME performance, elucidating the mechanisms through which ERP adoption drives innovation and organizational success. The study's originality lies in its comprehensive examination of both direct and indirect pathways linking Cloud ERP to firm performance. It underscores the importance of strategic management and technological integration in enhancing SME competitiveness in the digital era.

This study examines the impact of Cloud Enterprise Resource Planning (Cloud ERP) In the evolving landscape of digital transformation, Cloud ERP systems have emerged as strategic enablers of financial control and decision-making within Small and Medium Enterprises (SMEs). This study investigates the differentiated impact of operational, tactical, and strategic ERP functionalities on Management Accounting Practices (MAPs) in Ghanaian SMEs. Drawing on the Resource-Based View Theory and employing Partial Least Squares Structural Equation Modeling (PLS-SEM) via SmartPLS 4, data from 98 respondents across 20 SMEs reveal that operational and tactical ERP dimensions significantly enhance MAPs, streamlining transaction accuracy, budgeting, and performance monitoring. Conversely, strategic ERP features show limited influence, suggesting underutilization in long-term planning and competitive positioning. These findings challenge conventional ERP narratives and highlight the contextual realities of SMEs in emerging economies, where short-term efficiency often outweighs strategic foresight. The study offers theoretical contributions by reframing ERP adoption through a multidimensional lens and practical guidance for SME leaders to prioritize modules that deliver immediate accounting value. A policy brief embedded in the recommendations calls for targeted interventions, training, sector-specific support, and strategic incentives, to unlock the full potential of ERP systems. This research advances the discourse on digital accounting transformation and sets a foundation for future inquiry into strategic ERP integration in resource-constrained environments.

With the accelerated adoption of modern cloud- based enterprise resource management (ERP) systems, organizations recognize the importance of integrated analytics capabilities to drive data driven business insights and gain a competitive edge. This study explores the real-time analytics architecture of SAP S/4HANA Cloud, a leading cloud ERP system, and its potential to improve decision-making and enhance operational excellence. Existing research has primarily focused on analytics in the conventional S/4HANA system. Thus, technical documentation, industry blogs, and implementation expertise are used to provide an overview of SAP S/4HANA Cloud’s analytics capabilities, including architecture, data modeling, extensibility, business value, and external integrations. Research shows that the SAP S/4HANA Cloud provides applications for monitoring KPIs, generating reports, visualizing data using embedded SAP Analytics Cloud (SAC), and seamless OData integration. Technology leaders will gain valuable perspectives on how modern cloud ERPs like S/4HANA Cloud, with their unified analytics capabilities drive faster response times to market changes and optimize costs through insights influencing the evolution of intelligent enterprise systems. Key Words: SAP S/4HANA Cloud, embedded analytics, embedded SAC, Cloud ERP, SAP HANA, S/4HANA Cloud analytics

The organizations are adopting ERP systems (Enterprise Resource Planning) as a source os competitive advantage despite the high costs of the acquisition of an on-premise solution and the implementation project. However, with the emergence of cloud computing, a new type of ERP is being sold, that is the cloud ERP, offered as a service (SaaS). Among the main benefits are the reduction of initial investment in hardware and internal IT maintenance costs to support the system operation, post project. Although, in a cloud ERP system implementation, in addition to the common challenges faced in on-premise ERP implementation project, it should consider the barriers to embrace cloud systems. The purpose of this research is to identify, through a systematic literature review, the factors that have most impact in adoption of a cloud ERP solution. As discovery, the challenges that appeared with the highest incidence are related to technology, such as security and data privacy, system flexibility and interoperability, and change management, related to adaptation processes and organizational reestructuring. An important point to note is the paradigm shift in how IT services are consumed with the entrance of cloud computing, since it stops selling products to consume service.

Purpose: We examine the impact of competing institutional logics imprinted in Cloud-ERP systems Economisation, Accessibility and Transparency on cross-functional collaboration (CFC) behaviour between accounting and IS (AI) professionals and the moderating role of trust-based collaboration mechanisms.Method: A quantitative method was used, with a structured questionnaire (n = 210) from ERP-experienced respondents in Indonesian firms. Multiple and moderated regression in SPSS were employed for the analysis of the data to test direct and interaction effectsFindings: Economisation Logic had a negative effect on Collaboration Effectiveness, while Accessibility and Transparency Logics had a strong positive effect. Dialectical tensions among these logics lowered the quality of collaboration when unregulated. Trust-Based Collaborative Mechanism (TBCM), positively moderated these relationships native scored positively but significantly higher, improving cooperation and reducing conflict.Novelty: This work is the first to provide an integrated model integrating dialectical institutional logics and trust-based mechanisms in the Cloud-ERP sector not much of such work done before particularly in the emerging economics.Implications: The results offer worldwide lessons for ERP system managers, implementing consultants, and policy makers in how to reconcile competing logics of departments and develop trust mechanisms for bolstering ERP project success and cross-functional alignment in enterprise digital transformation.

Статья посвящена исследованию методов и стратегий, применяемых предпринимательскими структурами для преодоления экономических кризисов в условиях цифровой трансформации. В работе проанализированы тенденции цифровизации организаций с 2010 по 2022 год, включая внедрение облачных технологий, мобильных приложений, систем автоматизации, ERP и CRM систем. Рассматриваются ключевые направления развития электронной коммерции, адаптация бизнес-моделей, диверсификация источников доходов и инвестиции в обучение персонала. Также акцентируется внимание на важности оптимизации затрат, использования бережливого производства и укрепления клиентских связей. Представленные данные о динамике внедрения ИТ-решений и интеграции информационных систем позволяют выработать рекомендации по повышению устойчивости бизнеса в условиях кризиса. The article focuses on the study of methods and strategies employed by entrepreneurial structures to overcome economic crises in the context of digital transformation. The work analyzes digitalization trends in organizations from 2010 to 2022, including the adoption of cloud technologies, mobile applications, automation systems, ERP, and CRM systems. Key areas of e-commerce development, business model adaptation, income diversification, and investments in personnel training are examined. The importance of cost optimization, the use of lean production, and strengthening customer relationships is also emphasized. The presented data on the dynamics of IT solution implementation and information system integration provide recommendations for enhancing business resilience during crises.

We develop and test a moderated mediation model to explain how management accounting systems impact supply chain integration and firm performance, and how perceived environmental uncertainty influences these relationships. Partial least squares structural equation modeling was used to analyze the survey data from 158 supply chain firms in Vietnam. Results indicate that the use of management accounting systems increases the extent of supply chain integration, which in turn enhances firm performance. Furthermore, perceived environmental uncertainty moderates the positive associations between the use of management accounting systems, supply chain integration, and firm performance. This study makes several contributions to existing literature. First, it elucidates the role of supply chain integration in promoting partner integration in the Vietnamese context. Second, it reveals the performance implications of the interaction between management accounting systems and supply chain integration. Our findings have important implications for supply chain management because they emphasize the need to develop effective management accounting systems and supply chain integration strategies in the context of environmental uncertainty.

This research specified in researching and measuring the influence of cloud ERP implementation, Employee skills, and environment agility on operational efficiency and decision-making quality. The goal of defining these variables interact is important and critical for competitiveness in unstable environment with a rapid innovative change in technological field. The research chose Nuqol Group organization in Jordan in order to conduct this research, a questionnaire of 25 questions has been designed to collect all the needed information about cloud ERP system, employee skills, and environment agility to enhance the operational efficiency and decision making process. The relationship between the research's variables has been measured based on 286 responses valid for statistical analysis using SEM. The main result of this research summarized that employees should have high technical skills in using cloud ERP system which could be significantly affects enhancing operational efficiency and conduct professionally the decision-making processes. Furthermore, this research concluded that apply cloud ERP system is critical to deal with huge amount of data and information, rapid technological change, and rapid changes in job market and turbulent competition.

Enterprise Resource Planning also called ERP is a system that is integrated into business processes in a company, some of the benefits of implementing ERP are higher productivity, better insights, accelerated reporting, lower risk, simpler IT and improved agility. However, ERP also has several disadvantages such as high costs, maintenance costs and this became a common problem when using the ERP system. One way to cut high costs is to use cloud computing. Cloud computing is pools of configurable computer system resources and higher-level services that can be rapidly provisioned management effort, often over the internet, cloud computing also can be the solution for companies that want to implement ERP system with low prices. In this paper, we collect several journals about cloud computing and ERP system and combine that into one literature, and this paper discusses methodology, metadata analysis and future journals related to cloud computing and ERP system

Due to globalization and uncertainty in business environment, organizations need to adapt and update their knowledge to remain competitive and innovative and to enhance their productive level. Moreover, Emotional intelligence is vital and accountable factor that determine the victory in life. Such factor plays a significant part in workplace by influencing the collaboration between managers and employees. However, present study is undertaken to scrutinize the influence emotional intelligence, knowledge management on the performance level of organization with mediating role of organizational learning. Current study is descriptive and cross-sectional. Sample size is 150 and simple random sampling method is used. Questionnaire survey method has used. Structural Equation Modelling (SEM) used to support and prove the hypothesis statistically. Results of study enlightened that there is significant positive relationship between emotional intelligence, and organizational performance. Moreover, knowledge management also significantly associated with organizational performance. Furthermore, findings revealed that organizational learning significantly and partially mediates the relationship between emotional intelligence and performance as well as knowledge management and organizational performance. Therefore, Emotional Intelligence and Knowledge are important inputs and organizational learning is the key practice, which enhances the performance and output of any organization.