EMPLOYEE ENGAGEMENT OF HUMAN RESOURCES AND ITS IMPACT ON THE DEVELOPMENT OF TOURISM PERFORMANCE (AN EXPLORATORY STUDY FOR A NUMBER OF TOURISM EDUCATION INSTITUTIONS IN IRAQ)

Abstract

Purpose: Diagnosing the reality and role of employee engagement in addressing the problems of reducing high performance in tourism education institutions. Theoretical framework: employee engagement is one of the relatively recent management concepts in the field of administrative and organizational literature, in addition to identifying the concept of job performance and how to raise performance through the availability of job integration for the employee. Method/design/approach: Using the analytical descriptive approach by analyzing the opinions of a sample of administrative and academic leaders in universities and tourism institutes. Results and conclusion: The employee integrated at work and his presence emotionally, cognitively and physically has a significant impact on raising and improving performance, especially in academic tourism organizations. Research practical & Social implications: In recent years, interest in the issue of functional integration has increased because it represents a bright spot for employees who care about the future of the organization and who express their willingness to invest their efforts in its favor. Originality /value :The research presents numerical indicators on the research variables to guide college leaders to raise the state of job integration and is expected to contribute to broadcasting steps on how to achieve the highest level of performance.