Abstract
ABSTRACT Objective: to evaluate the Empathic Orientation in Nursing students of the Universidad Metropolitana of Barranquilla (Colombia). Method: a descriptive, exploratory and transversal study in which the Jefferson Medical Empathy Scale in an anonymous and confidential manner was applied to 489 students from the first to fourth undergraduate year of the Nursing Program of the Universidad Metropolitana (Barranquilla, Colombia); the corresponding ethical and methodological rigor was kept. Results: the ANOVA results were not significant in the Academic Year factor and in the interaction (p=0.261), but significant by Gender. It was observed that behavior was different in both genders. The masculine gender tends to descend between the first and third undergraduate year and female gender also descends between first and second undergraduate year to later reach the average levels of empathy of the male gender. Conclusion: the results obtained show that the means of the variable studied do not show a great difference between the different undergraduate courses, nevertheless, a slight increase in the fourth undergraduate year is observed. There were significant differences between genders, the scores observed in men students were higher than those obtained from women students.
Highlights
At the present time, the health care requires that the provision of the health services are provided with high quality standards, in order to achieve high health indicators and patient satisfaction.[1,2,3,4] Due to this, within the framework of the continuous improvement of health services, humanization and communication in the health care are important for the attainment of quality the health care.[2,5] Being empathy and the relationship between health professionals and patients framed within them.[4,6]
The results obtained in the present study show that the levels of empathy orientation were not significant within the Academic Year, despite a slight increase in the fourth undergraduate year
This behavior is contrary to the ones found in previous studies conducted in others countries[13,30,31,32] and similar to the ones found in other studies conducted in Colombia, Turkey and Peru,[29,33,34,35] in which is argued that as the Academic Year progresses, the level of empathy perception decreases
Summary
The health care requires that the provision of the health services are provided with high quality standards, in order to achieve high health indicators and patient satisfaction.[1,2,3,4] Due to this, within the framework of the continuous improvement of health services, humanization and communication in the health care are important for the attainment of quality the health care.[2,5] Being empathy and the relationship between health professionals and patients framed within them.[4,6]
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