Abstract
The rapid advancement of emerging technologies has brought significant transformations to various sectors, including banking and finance. This chapter explores the adoption and application of emerging technologies in modern society, particularly focusing on their role in providing smart banking solutions. Technologies such as artificial intelligence (AI), blockchain, internet of things (IoT), and biometrics are revolutionizing traditional banking practices, enabling enhanced security, efficiency, and personalized services for customers. Through a comprehensive analysis of current trends and case studies, this chapter highlights the impact of these technologies on improving customer experiences, streamlining operations, mitigating fraud risks, and fostering financial inclusion. Additionally, it discusses the challenges and opportunities associated with the integration of these technologies into banking systems, including regulatory concerns, data privacy issues, and the need for skill development among banking professionals.
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