Abstract

The healthcare concept in India has undergone a tremendous change in recent years. People have become progressively aware about the importance of healthcare and this has led to higher expectations and an ever increased demand for a high quality of medical care and related facilities.A large number of private hospitals and clinics have come up all over the country with their increasing emphasis and endeavor on quality of health care and the utmost satisfaction of patient. Earlier there were just government and private hospitals. But now, the hospitals categorize themselves as ordinary hospitals, specialty hospitals and super specialty hospitals. There is an enormous growth especially in super specialty hospitals which has resulted in a drastic change in the healthcare sector of the country. Hence, there is manifold increase in the complexity and procedures in the successful management of a hospital in current scenario.

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