Abstract

Abstract In the context of new environmental paradigms for the efficient customization of both traditional and renewable energy systems, the international regulations aim to be effective sources of alignment. The control practices in a big state-owned enterprise are the concepts implemented in this paper into a multi-criteria decision-making model for understanding, observing and accommodate the personnel for reaching high service quality. The best practices for effective policy design are alternatives in an Analytic Network Processes model designed and estimated by the staff in the audit department of the Romanian Regulatory Authority for Energy (RRAE). This model integrates all the national and international regulations at which the Romanian Regulatory Authority for Energy adhered and it determines what is the practical measures need to be taken at the level of each and every employee, in terms of individual forms of evaluation, so that principles regarding the implementation of the energy efficient systems produce tangible effects. The conceptual instrument considered for the effective alignment is the internal marketing. Internal marketing as a method built the foundation of a multi-criteria decision-making model whose alternatives are employees” evaluations forms. The model designed and estimated by staff in the audit department of the Romanian Regulatory Authority for Energy is developed using the analytic network processes theory (ANP) and the SuperDecisions software.

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