Abstract
Electronic commerce has been widely recognized as an important element in many companies' pursuit of competitive advantage. However, with the rapid bursting of purely virtual, dot-com business, it is interesting to observe that, while some companies have reported substantial benefits from electronic commerce applications, even more companies may still be struggling to seek hard justification for their investments in the Internet applications. The difference seems to lie in the “how,” rather than the “what,” aspect of the Internet deployment. We recently conducted a survey in Taiwan to investigate how businesses in that part of the world apply the Internet technology and the perceived benefits resulting from their electronic commerce implementation practices. This paper reports our findings with regard to the correlations between various electronic commerce applications and their perceived benefits.
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