Abstract

BackgroundGhana has a generalized HIV epidemic and efforts have been made to curb the spread and reverse its effects on the general population. In the wake of COVID-19 pandemic, the health system was unsettled and antiretroviral therapy (ART) care has been impacted in diverse ways. The study sought to explore the effects of COVID-19 on ART service provision in Ghana from the perspectives of the healthcare workers.MethodsAn exploratory-descriptive qualitative approach was employed in this study. Using maximum variation sampling method, fifteen healthcare workers; nurses, data managers and pharmacists were recruited from an ART clinic in a Teaching Hospital in Ghana. In-depth interviews were conducted and analysed using Braun and Clarke thematic approach.ResultsThree themes emerged from the data; “… And the pandemic struck”, “Impact of the pandemic on ART service delivery”; “Effecting the needed change”. The healthcare workers’ initial reactions to the pandemic and their show of commitment in ensuring continued ART service was evident. COVID-19 impacted service delivery in three main ways; (1) clients’ clinic attendance was erratic at various stages of the pandemic, (2) irregular resource availability as shortage was reported due to affected last mile delivery as a result of the lockdown in Accra, and (3) the health worker-patient interaction became less engaging because of established COVID-19 protocols. The healthcare workers however instituted strategies such as adjusting the patient appointment schedule, health professionals’ work schedule, establishing several work stations, task-shifting, and ensuring the implementation of all the COVID-19 protocols within the ART unit to ensure consistent service delivery as well as patient and staff safety. The study also found a decline in the implementation of several strategies established in the ART clinic during the initial phases of the pandemic such as a decline in the supply of Personal Protective Equipment (PPEs) by hospital management.ConclusionsAlthough several strategies were implemented to manage the effects of the pandemic on ART care, there is a need to establish pathways of support for healthcare workers within the ART clinic and to consolidate as well as institutionalise the changes that ensured continuous but safe service delivery.

Highlights

  • Ghana has a generalized Human Immunodefi‐ ciency Virus (HIV) epidemic and efforts have been made to curb the spread and reverse its effects on the general population

  • The population comprised of nurses, data managers and pharmacists who provided care in the antiret‐ roviral therapy (ART) clinic at the Cape Coast Teaching Hospital in Ghana

  • Most of the participants were community health nurses (n = 12/15) and the person with the highest experience of providing care in the ART clinic to persons living with HIV had worked for 15 years

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Summary

Introduction

Ghana has a generalized HIV epidemic and efforts have been made to curb the spread and reverse its effects on the general population. In the wake of COVID-19 pandemic, the health system was unsettled and antiret‐ roviral therapy (ART) care has been impacted in diverse ways. The study sought to explore the effects of COVID-19 on ART service provision in Ghana from the perspectives of the healthcare workers. Abraham et al BMC Health Services Research (2021) 21:1295 committed to the UNAIDS call to eliminate AIDS by 2030 with the focus on reducing new HIV infections by 80% and AIDS-related death by 80% [3]. Ghana was not exempted from the ravaging effects of the pandemic and ranks as the third most impacted country in the WHO Africa region [6]. Ghana like several countries instituted a ban on social gathering, tracing infected persons and their contacts, and lockdown in Accra and Kumasi; the biggest cities in Ghana, from where supplies are commonly picked [6]

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