Abstract
This research study assesses the influence of the eAdop mobile adoption management system on adoption processes, focusing on its user-centric aspects. Developed using the Flutter framework, eAdop aims to streamline the adoption journey for adoptive parents, social workers, and legal authorities. The study employs a mixed-method approach, combining quantitative data from user surveys and qualitative insights from stakeholder interviews. The research evaluates user satisfaction, efficiency improvements, and overall enhancement of the adoption process resulting from the adoption of the eAdop system. The study highlights key benefits, including an enhanced user experience, streamlined adoption processes, and improved data management. The user-centric design and functional enhancements significantly influence user satisfaction, efficiency, and transparency throughout the adoption journey. The research suggests that the adoption of the eAdop system can lead to a more streamlined, efficient, and empathetic adoption process, positively impacting adoption services as a whole
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