Dual approach to the assessment of the project management system performance and the results of its application in the ITER Project

Abstract

The article considers the current problem of low efficiency of tools and methods used to assess the project management systems of complex engineering facilities. The problem is important today because engineering companies strive to increase their rating in a highly competitive market, and this issue is of a special concern in the international market of goods, works and services. The article presents the methodology for the assessment of the project management system, based on the simultaneous cross-section use of approaches to the assessment of project management and personnel management processes (the so-called “processes – personnel” pair) with the use of questionnaire-dialog forms of data collection. The essence of the study was to search for patterns of cross-assessment results, their comparison and determination of algorithms of mutual influence on each other, and what is necessary for a more accurate assessment of the management system. The scientific novelty of the research is the development of a set of interrelated indicators of the management system behavior in a company. The presented method was tested by the team of authors of this article during the management assessment of the international project on the construction of a thermonuclear reactor (ITER, France) in 2020. The results of the study revealed the comparability of the assessment results, confirmed the impact of the assessment results on each other and determined the possibility of predicting the assessment results per individual indicators, depending on the state of the management system in the “process-personnel” pair. This method can be used to assess the management systems of any project-oriented companies implementing capital construction projects. In the future, it can become the basis for creating a specialized standard for assessing the construction project management systems.