Abstract

Consumer goods marketers often benchmark brand performance against known patterns of consumer loyalty, such as the law of double jeopardy. This law states that lesser known brands suffer twice; fewer people buy them, and those that do like them less and are less loyal. Unless double jeopardy effects are understood the performance of a small brand may be misinterpreted as poor when it is in fact normal for a brand of that size. Political opinion polls also show double jeopardy effects, although the evidence base remains thin. We provide fresh evidence of double jeopardy in political opinion polls in a New Zealand context, and show how to benchmark politicians' performance against the double jeopardy line. We discuss insights arising from this new method of analyzing political performance.

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