Abstract
Abstract Today’s industry relies not only on raw material processing, but also on information. The huge amount of data obtained during the production process of goods and services; as well as information about the context of the production processes has made it necessary to account for, methodize, analyze and react in order to achieve a competitive market share. Fortunately, this technological leap has been able to support the above process, but the presence of those new technologies requires adequate preparation from the point of view of human resources too.
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